Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

Link to specific helpdesk comments

There does not seem to be a way to (easily) link to a specific comment in the Lansweeper helpdesk.A brief glance at the HTML shows that anchors exist (and manually appending them to the URL works), but there is no convenient link to easily obtain the...

dhoward by Engaged Sweeper III
  • 1677 Views
  • 0 replies
  • 0 kudos

Knowledgebase Editors

First and foremost question, why is creating/editing KB articles limited to Agents Only?I would really like to see you guys create a separate KB permissions in the User Roles section. I would further suggest that you allow any user the ability to Cre...

Server down alerts?

I am looking for a way to get LanSweeper to send an email alert if one of my servers or managed switches goes offline, is this functionality available? I can't seem to find it..Many thanks

BarryG by Engaged Sweeper
  • 13851 Views
  • 9 replies
  • 6 kudos

Knowledgebase - Subcategories possible?

Hey there!Is there any way or maybe a workaround that lets me add subcategories in the knowledgebase?-----Example:We want 2 main categories - Infrastructure and Application.Both of them should contain some subcategories.InfrastructureNetworkBackupApp...

Automatic Linking of Assets

We are starting to inventory iPhones that are being imported from Intune. Each phone shows a valid AD user but when you click the link for the user, the device is not listed on the user page. Is there a way to create that asset relation automatical...

brodiemac2 by Champion Sweeper
  • 6082 Views
  • 3 replies
  • 2 kudos

Scan Eventviewer Application and Services Logs

Hi,It would be great if Lansweeper would be aple to scan a specified Event Applications and Services LogsFor instance Microsoft-Windows-Sysmon/OperationalI fully understand that all would be to much load but a specific one would be great since more a...

mecha by Engaged Sweeper II
  • 2571 Views
  • 0 replies
  • 1 kudos