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‎12-27-2023 01:52 PM
Hi,
We have a number of assets where the WMI query only returns 10% of actually installed patches, I know the correct way forward is to fix the WMI on these devices... but these are "old" devices I have tried all the fixes which have failed and these cant be rebuilt, etc... is there any way to manually import the patches, I did consider using the LSPUSH data but its encrypted file... any workarounds ?
Thanks
‎01-05-2024 04:24 PM
Hi @ASismey sharing these forum posts in case they might be related https://community.lansweeper.com/t5/general-discussions/a-fix-for-an-odd-scan-error-wmi-dcom-from-sc... and https://community.lansweeper.com/t5/general-discussions/best-method-of-scanning-remote-workstations/... . We also have a troubleshooting guide particularly focused on scanning here https://community.lansweeper.com/t5/troubleshooting-scanning-issues/tkb-p/kb_troubleshooting-scannin... which you can search across
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