Hi LS team,it would be possible to add a description to the reports? Sometimes the title is not enough to understand the purpose of a complicated custom report, for example, "this report shows all the computers online, inside building F on 3rd floor,...
The current feature that is called Ticket Templates are not actually template for tickets. They are template for Notes to be added to tickets. There needs to be a real ticket template feature, that present a custom form for the user to fill in prio...
We have a need to keep track of where an asset is and who it is being kept by. We have found a combination of Owner Relation and State provides us with that historical information, but wondered if there is a better way by gathering the history of Sta...
Hello,we manage a large number of SSL certificates for a number of clients. currently I am adding the details of them manually as assets and using the warranty field as expiry date. I then created a report and email schedule to alert me when they a...
