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LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by • Engaged Sweeper
  • 72 Views
  • 0 replies
  • 0 kudos

Set IP for an Asset

For remote computers using VPN, LS always has trouble finding it's current IP address. For example, if a remote user uses VPN today with ip 1.2.3.4, tomorrow the IP might change to 1.2.3.5. Here Lansweeper will probably still show the old "1.2.3.4" a...

Linked Tickets - Helpdesk Workflow/Subordinate Tickets

Please add help desk workflows with multiple ticket generation. For example, a new user request submitted to the Help Desk should be configurable to spin out multiple tickets for things like machine build, account creation, phone # assignment, and s...

Teebs88 by • Engaged Sweeper II
  • 7810 Views
  • 4 replies
  • 18 kudos

GUI Interface / Interaction with Asset ID

I will try to be brief, though it may get wordy....you've been warned! I perform a lot of data entry per asset when tracking components across the enterprise. I rely heavily on the custom1-20 fields provided and utilize a ton more of the provided ta...

mhammond by • Champion Sweeper
  • 1412 Views
  • 0 replies
  • 0 kudos

Event log scanning for Applications and Services Logs

I know Lansweeper scans the standard Windows event logs, but I would like to also be able to gather events from the "Applications and Services" logs in the event viewer. One log I want to get events from is the AppLocker EXE and DLL log which is loca...

abarker5 by • Engaged Sweeper II
  • 11133 Views
  • 5 replies
  • 2 kudos