What is your top priority feature for the next lansweeper release.

[Hemoco]

Please make a priority list like this:

1) Event viewer summary
2) Report and alert E-mailing
3) Helpdesk
4) ...

[Hemoco]

taeratrin wrote:
I'm leaving helpdesk off my list because we already pay for a decent one, and our office has been using it for too long to switch to something else.

Which helpdesk package are you using (and what are it's advantages)

[mbonal]

Why not start with a simple one and then add featuresets as you go?

[satch22]

mbonal wrote:
Why not start with a simple one and then add featuresets as you go?

Because you'll end up with people posting and asking for alot of features right away that are already in the works.

[mbonal]

1. Help Desk
2. Help Desk
3. Help Desk
4. Network/Server Monitor---- agentless

[Hemoco]

mbonal wrote:
1. Help Desk
2. Help Desk
3. Help Desk

We have already several plans for an integrated helpdesk but haven't defined the complete scope yet (this can go from simple to very complex)

[dhubbell]

1. Print or print to pdf functionality from reports.

[Jimurray]

dhubbell wrote:
1. Print or print to pdf functionality from reports.

Agree.. this is definitly needed, but also a "batch mode" so that everything in a "group" could be printed into a PDF format, with the asset name as the pdf title. So if the case were you had 100 assets in a group called Dell, you could print all assets in the dell group into a predeterminded folder and auto save as the hostname,or description, etc to asset#.pdf or discription.pdf. A lot of reports needed for inventory/ compliance need a detailed printout of the configuration of an asset.

[lfcugreg]

dhubbell wrote:
1. Print or print to pdf functionality from reports.

Yep ...'nuff said#

[ifm]

1. Merge Software 1.0 + Software 1.01 + Software 1.12 into Software 1.x
2. Per computer license management to make license management more easy.
3. Custom software license packages that can include other software. Ex. Adobe Creative Suite may include Acrobat, Photoshop & Illustrator
4. Easy to use report creator wizard for people like me with no SQL knowledge

[stoneriveruser]

ifm wrote:
1. Merge Software 1.0 + Software 1.01 + Software 1.12 into Software 1.x
2. Per computer license management to make license management more easy.
3. Custom software license packages that can include other software. Ex. Adobe Creative Suite may include Acrobat, Photoshop & Illustrator
4. Easy to use report creator wizard for people like me with no SQL knowledge

Seconded.