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Custom Fields on Report for Helpdesk Tickets

I have a report that lists all tickets ever raised.When tickets are closed we have to check which company from our group of companies the issue was raised.I now need this report to show this info and whilst I can get it list the companies I am gettin...

plangham by • Engaged Sweeper
  • 2299 Views
  • 0 replies
  • 0 kudos

External USB Drives Report

Does anybody know how I would add to this report for it to identify if the USB drive was encrypted or not? I know there is another report for Encrypted Volumes which has this information so I'm guessing it can be done, I just don't know how.

Todd by • Engaged Sweeper III
  • 1544 Views
  • 0 replies
  • 0 kudos

Physical Host - Virtual Guest Mapping with additional Info

Hi,Searching for report allow to map Virtual Servers to physical Hosts:- Virtual Server name (incl. OS Edition & Version)- Server Farm name (optional: incl.. Info about Status y/n for DRS, HA, V-Motion)- Physical Host (incl. Hypervisor manufacture) H...

Male by • Engaged Sweeper
  • 7109 Views
  • 3 replies
  • 0 kudos

Report on Specific list of Workstations

I have a list that we pulled out of azure with hostnames, and I have created a comma separated list in hopes of being able to plug this list into a query here and generate the data needed. For us we are only wanting to capture the Model/OS/OS Version...

mmeetze by • Engaged Sweeper III
  • 9520 Views
  • 7 replies
  • 0 kudos

External Monitor Report

Apologies for reposting, but it seems more fitting to place it here.... I am using the built in report in Lansweeper to see which users have which monitors. After some validation, i noticed that laptops that do not have external monitors are not list...

Ethant by • Engaged Sweeper
  • 3607 Views
  • 1 replies
  • 0 kudos

Assets Used by User

Somewhat new to Lansweeper & one thing I'm looking for is either a canned report (did not see one) or tables needed to build one that keeps a history of users (active/terminated)assets assigned/used by that individual. Simple example below.User: J S...