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HelpDesk Ticket count per hour report

I've recently had my team start using lansweeper as our helpdesk solution, I'm getting asked by my superior to provide a report that can show the tickets per day per hour for the current month or if the month could be a variable that would be even be...

Cancelea by • Engaged Sweeper
  • 3858 Views
  • 1 replies
  • 2 kudos

Resolved! Need asst with report - Workstation Warranty status

I am attempting to create a report to show all active workstations and each workstations warranty status and warranty end date. ex: Domain Assetname OSname Username Displayname Warranty expired (y/n) WarrantyEndDateI am able to generate a decen...

Chris1 by • Engaged Sweeper III
  • 4374 Views
  • 1 replies
  • 0 kudos

Resolved! group membership

hi,we have literally just put this in and I was looking around the reports. we get a lot of requests from the business for users that are in groups they own. in lan sweeper is it possible to create a report that allows me to enter the name of a grou...

phillbl by • Engaged Sweeper
  • 6151 Views
  • 1 replies
  • 0 kudos

Asset uptime (since last reboot) in days/hours/minutes

An asset's uptime since its last reboot is stored in seconds. Below are some report examples that convert the uptime to:Days/hours/minutesDaysHoursMinutesThe reports below will only list assets that meet all of the following criteria:The asset's stat...

Susan_A by • Lansweeper Alumni
  • 38850 Views
  • 8 replies
  • 13 kudos

Resolved! List of Deleted Assets

Is there a way or perhaps a new feature request for a list that can be generated for all deleted assets. Auditors are now asking for that.

EB by • Engaged Sweeper III
  • 7103 Views
  • 1 replies
  • 0 kudos

Resolved! Asset added by which scanning rule

Is there a way to see which scanning rule has added an asset to the database? That would be very helpful to fine-tune the scanning rules to avoid unwanted assets in the db.

MartinG by • Engaged Sweeper
  • 4130 Views
  • 1 replies
  • 0 kudos

Resolved! Accounts set to expire in 7 days

Hello Team,I would like to have a report to give me the info about accounts set to expire in the next 7 days on active directory.Can you please help me with the report.Thanks and Regards,Uday

udaykumar by • Engaged Sweeper
  • 5280 Views
  • 1 replies
  • 0 kudos
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