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Forum Posts

Report showing assets with non active user relations

I am having issues building a report that will show assets that do not have an active user relationwe maintain user relations for record keeping, so devices have multiple user relations associated with them. active relations are relations that do not...

SLoubier by Engaged Sweeper
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Resolved! Unable to add 'User' Column in Report

This Report runs without issue:Select Top 1000000 tblAssets.AssetID,tblAssets.AssetName,tblAssets.Username,tblAssetCustom.Model,tsysAssetTypes.AssetTypename,tsysAssetTypes.AssetTypeIcon10 As icon,tblAssets.Domain,tblAssets.IPAddress,tblAssets.Lastsee...

TRAGAR by Engaged Sweeper II
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Resolved! Windows 11 compatibility report

Lansweeper published this great report template that checks your Windows assets for Windows 11 compatibility. Windows 11 Requirements Audit - Lansweeper IT Asset ManagementHowever, there is a flaw in this report in that it is marking an asset as fail...

Custom Help Desk report - Tickets closed by Agent

Has anyone created a custom help desk report to capture the number of tickets closed by each help desk agent for the week, even if the agent didn't pick up the ticket? I can add the column "Last Editor" in my closed ticket queue, so I can see who clo...

TLS version report

Hi,As Microsoft requires all resources which interact with Azure services to be using TLS 1.2 or higher as of 31 October 2024 we were looking to create a Lansweeper report which can identify the TLS version used in our network. On our DC's we've alre...