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Modify report - Helpdesk: Time worked per ticket

I'm trying to modify the report Helpdesk: Time worked and create two reports both filtering the tickets by a custom field named "StonePanels Ticket" which is a radio button yes/no. I want it to only show tickets that have that field marked yes but ca...

Errhoss by • Engaged Sweeper
  • 1400 Views
  • 2 replies
  • 0 kudos

Build a report using results from Custom File Scan

Good Morning,I have a custom file scan running to return results for C:\ProgramData\CTES\Ctes.exe  I am getting results on this file scan, but want to build a report based on the results of this scan.  I want to locate all Laptops in the environment ...

CarlV by • Engaged Sweeper
  • 1713 Views
  • 1 replies
  • 0 kudos

Uptime for for specific group

Hallo,I create a Group for our Windows Servers and i want to generate uptime report for this group. not all end-users PCS.can someone help with this report  

Hazem by • Engaged Sweeper
  • 721 Views
  • 0 replies
  • 0 kudos

Report Help - File Discovery

Hi,I am trying to create a report which will search all laptops for the following files and report the machines which they are both not found. This is what I have so far but it is not working and bringing in loads of other machines which are not lapt...

Report of users connected via RDP to workstations?

I'm trying to figure out who is actually connecting to workstations via RDP.   At the start of Covid we set many people up with the ability to RDP in, but since we've moved to an almost universal work from home model, the users brought their machines...

pryan67 by • Champion Sweeper II
  • 2027 Views
  • 2 replies
  • 0 kudos

TLS 1.2 only enabled?

for compliance we need to be sure IIS and SQL and for that matter windows, are not using anything below TLS 1.2.From what I am reading there are a ton of various Keys in the registry to scan.Anyone have a comprehensive list?Beyond that, does anyone h...

AZHockeyNut by • Champion Sweeper III
  • 11855 Views
  • 5 replies
  • 0 kudos