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Forum Posts

Total user Logons for an Asset

Is there a way to run a report that show how many times a user logs onto an asset over a period of time? This would include unlocking their computer/asset.  How many time they had to log back on to a PC after their account was locked after machine in...

MarkG1125 by Engaged Sweeper
  • 2442 Views
  • 4 replies
  • 0 kudos

Publisher part number

I was asked about a software report with a 'publisher part number'https://docs.servicenow.com/en-US/bundle/tokyo-it-asset-management/page/product/software-asset-management2/task/View-customppn-classic.htmlanyone knows if the information is available ...

Modify report - Helpdesk: Time worked per ticket

I'm trying to modify the report Helpdesk: Time worked and create two reports both filtering the tickets by a custom field named "StonePanels Ticket" which is a radio button yes/no. I want it to only show tickets that have that field marked yes but ca...

Errhoss by Engaged Sweeper
  • 1450 Views
  • 2 replies
  • 0 kudos

Build a report using results from Custom File Scan

Good Morning,I have a custom file scan running to return results for C:\ProgramData\CTES\Ctes.exe  I am getting results on this file scan, but want to build a report based on the results of this scan.  I want to locate all Laptops in the environment ...

CarlV by Engaged Sweeper
  • 1803 Views
  • 1 replies
  • 0 kudos

Uptime for for specific group

Hallo,I create a Group for our Windows Servers and i want to generate uptime report for this group. not all end-users PCS.can someone help with this report  

Hazem by Engaged Sweeper
  • 751 Views
  • 0 replies
  • 0 kudos

Report Help - File Discovery

Hi,I am trying to create a report which will search all laptops for the following files and report the machines which they are both not found. This is what I have so far but it is not working and bringing in loads of other machines which are not lapt...