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Forum Posts

New Hire Login Request Report

I'm attempting to create a report of open requests for new accounts.Out helpdesk ticket contains some custom fields I'd like to include but have no idea how to add them.One of the custom fields I'd like to add is called "Job Title" Here is what I hav...

davisssd by Engaged Sweeper
  • 1519 Views
  • 0 replies
  • 0 kudos

Upgraded Computers Report

Is there a report to see when a computer was upgraded without having to drill into a specific Asset.I want to be able to see what computers were upgraded in the past day/week/year.Upgrades as in Windows 10 1909 upgraded to Windows 10 20H2

pmalagese by Engaged Sweeper
  • 2072 Views
  • 1 replies
  • 0 kudos

Uploading reports in HD

It is necessary to upload/create a report, according to the number of active tickets at a certain time or for a specific date, for any agents in HD.

Evgeniy by Engaged Sweeper
  • 1165 Views
  • 0 replies
  • 0 kudos