Windows update information may not be up to date. We recommend rescanning this machine.

[oxfordmark]

Hello

We use Heimdal to patch our machines.

When i run OS reports, particualyt the pre made Patch reports, all the machines have this error:

Windows update information may not be up to date. We recommend rescanning this machine.

How can I fix this?

[brandon_jones]

Since it is set to can only every 7 days, that windows update information will only be updated only 7 days. Change the 7 to a 0 to have the windows updates scanned every time.

[brandon_jones]

I have ours set to 0 so it is scanned every time. That way the windows update report stays up to date.

[brandon_jones]

Thats because you have the Quickfix item to scan every 7 days. You can change it to a 0 and the Quickfix will be scanned every time the computer is scanned.

[oxfordmark]

Hey

SO what does quickfix do? is best practice to have it every scan, or set to every x days?

[brandon_jones]

Also go to the asset page of a windows computer then click on scan time. Look for the scan item Quickfix. What is the last date that Quickfix was scanned?

[oxfordmark]

Hello

Hmm, my laptop, that has been on all day, last check was 02/05/23 0947

[brandon_jones]

Actually it can be either one. What is the number in the refresh column?

[oxfordmark]

7

[brandon_jones]

You will need to make sure that Lansweeper is configured to scan installed Windows updates. Complete the following steps:

1.Under the scanning menu go to scanned item interval.

2. Under the scanned Item column look for quickfix.

3.In the enable column change it to scanserver and rescan your assets.