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Knowledge Base Articles

WMI Access is denied. 0x80070005

This page provides troubleshooting steps for "access denied" scanning errors encountered when using Lansweeper to pull data from Windows computers via WMI. This page is for Lansweeper Cloud. For Lansweeper Classic, see WMI Access is denied. 0x80070...

Nils by Lansweeper Tech Support
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Manage Lansweeper Cloud SSO

This page explains how you can disable or delete domains that are part of your SSO connection, and how to remove the entire SSO connection itself. Using Single Sign-On (SSO) to log in to Lansweeper is recommended, as it has a number of benefits; it ...

Nils by Lansweeper Tech Support
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Configure IT Agent Discovery

This page describes how to configure IT Agent Discovery from your Lansweeper Site, and explains how to create or edit discovery actions. Lansweeper's IT Agent Discovery is a lightweight, cross-platform scanning agent that can run on Windows, Linux,...

Nils by Lansweeper Tech Support
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View software

This page explains how to explore the software installed on your organization's devices, including creating custom and advanced filter views, managing views and exporting views. From creating personalized custom views to sorting software data by mu...

Nils by Lansweeper Tech Support
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Migrate installation-based scopes

This page explains how to migrate your installation-based scopes to asset scopes. In the past, you could define installation-based scopes in Lansweeper Sites within specific roles. However, we've since transitioned to asset scopes. Asset scopes off...

Nils by Lansweeper Tech Support
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Configure Network Discovery

This page describes how to configure Network Discovery from your Lansweeper Site, and explains how to create and manage agentless discovery actions. Lansweeper's Network Discovery enables you to discover all IT and OT assets within your network. By...

Nils by Lansweeper Tech Support
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Overview of Discovery components and configuration

This page gives an overview of the different Lansweeper Discovery components in the discovery configuration menu. You can set up Lansweeper Discovery by using the discovery configuration menu, which revolves around four components: discovery action...

Nils by Lansweeper Tech Support
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Configure Cloud Discovery

This page describes how to configure Cloud Discovery from your Lansweeper Site for Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Lansweeper’s Cloud Discovery identifies and catalogs all assets within your cloud infrastructure, in...

Nils by Lansweeper Tech Support
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Set up Cloud Discovery access

Starting June 2025 we’re transitioning to FusionAuth as our new authentication provider. Auth0 will be supported until July 2025, but we recommend switching as soon as possible. For more information, see Migrate from Auth0 to FusionAuth authenticato...

Nils by Lansweeper Tech Support
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Introduction to Cloud Discovery

This page explains what Lansweeper’s Cloud Discovery is, and explains how you can start scanning your cloud infrastructure. Lansweeper’s Cloud Discovery identifies and catalogs all assets within your cloud infrastructure, including virtual machines...

Nils by Lansweeper Tech Support
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