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Issue

When creating or editing a Ticket Dispatching rule, users get the following error:

Error while saving: INSERT INTO htblspecialrulesconditions (ruleid, type, condition, text) VALUES (atp1,atp2,atp3,atp4) Conversion failed when converting the nvarchar value 1,1 to data type int.

Root Cause

This is a known issue in the latest version of Lansweeper, which is being investigated by our development team. A fix should be included in one of our future releases. We recommend checking our changelog for bug ID: LAN-17964 when a new version is released to ensure that a fix was included. You can enable the update check in the Lansweeper web console under Configuration\Your Lansweeper License to be notified of any new releases.

You can find our changelog here: https://www.lansweeper.com/product/changelog/

 

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Version history
Last update:
12 hours ago
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