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Question

How are users added to the Configuration > User Access & Roles section?

Answer

Users in the Configuration > User Access & Roles section are added to this list in the following circumstances:

  • When they successfully log on to the web console.
  • When they send an email to the helpdesk, and the email is imported (and the user doesn't have an account yet).
  • When users are imported from the list of local Windows users on your web server (Add Local User button).
  • When scanned AD users are imported via the Add AD User button.

More information can be found here: https://community.lansweeper.com/t5/customizing-the-web-console/restrict-access-to-the-web-console/t...

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