Question
Is it possible to integrate Lansweeper with ServiceNow via API? Is there any additional license cost to do this within Lansweeper?
Answer
Yes, Lansweeper offers native, out-of-the-box integrations with ServiceNow that leverage APIs for data synchronization and enrichment. Currently, there are two available ServiceNow integrations:
Each integration serves different use cases, so we recommend reviewing both options to determine which best fits your requirements.
Licensing and Pricing
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All Lansweeper integrations, including the ServiceNow integrations listed above, are available with Pro and higher plans.
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The Starter plan only includes Service Desk ticket enrichment integrations.
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The ServiceNow integrations are not Service Desk ticket enrichment integrations and therefore require a Pro (or higher) license.
There is no additional license cost within Lansweeper specifically for enabling the ServiceNow integrations beyond the required plan level. For full and up-to-date pricing details, please refer to:
https://www.lansweeper.com/pricing/
If you have questions about which integration is best for your environment or need help evaluating requirements on the ServiceNow side, please contact your Lansweeper representative.
