Debug scan issues by enabling scan logging

[Lansweeper]

Scan logging can be enabled to help debug scan issues. By enabling scan logging, a history of Lansweeper Server scan attempts is created.

Enabling scan logging can significantly increase the size of your database. Only enable this feature when it's necessary for debugging purposes.

To enable scan logging:

1. Go to Configuration > Server options.
2. Under Scan Logging, select Enable scan logging.
3. Select Delete scan logs after 60 days.
   Scan logging can significantly increase your database's size, so enter the fewest days possible and delete the data on a regular basis.
4. Open Windows Services on your system and find Lansweeper Server. Right-click then select Restart.
5. Once the new scan attempts have been completed, create a report based on the tblScanHistory database table. For example, the SQL query might resemble the following:

   Select Top 1000000 tsysAssetTypes.AssetTypeIcon10 As icon,
     tblAssets.AssetID,
     tblAssets.AssetName,
     tblAssets.Domain,
     tsysAssetTypes.AssetTypename As AssetType,
     tblAssets.Username,
     tblAssets.Userdomain,
     tblAssets.IPAddress,
     tblScanHistory.ScanTime,
     tblScanHistory.ScanServer,
     tsysScanningMethods.ScanningMethod,
     tblScanHistory.Description As ScanDescription
   From tblScanHistory
     Inner Join tsysScanningMethods On tsysScanningMethods.ScanningMethodId =
       tblScanHistory.ScanningMethodId
     Inner Join tblAssets On tblAssets.AssetID = tblScanHistory.AssetId
     Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
   Order By tblScanHistory.ScanTime Desc

Scan logging is enabled. Use the report to help debug any scanning issues you might encounter.

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