Learn how to resolve issues with your Lansweeper installation.
The Lansweeper web console can either be installed under the IIS Express or the IIS web server. From Lansweeper version 6.0.100 onward, permissions on Lansweeper folders are made more restrictive for security reasons. If you did not manually make cha...
To scan your network, trigger deployments and send mails, Lansweeper uses a service called Lansweeper Server. This service writes its start events and possible errors to a log file on your Lansweeper server, Program Files (x86)\Lansweeper\Service\Err...
This page explains that when using Lansweeper, you may see event ID 5605 entries in the Event Viewer of some client machines. These can be ignored. When you've installed Lansweeper and start scanning your network, you may start seeing event ID 5605 ...
If you have Netsparker, Rapid7 or other vulnerability management software running in your network, you may start seeing randomly generated tabs with odd tab names in your Lansweeper web console's dashboard. This display issue is due to your vulnerabi...
This page explains how to regain access if you're accidentally locked out of certain parts of the Lansweeper Classic web console, or the console as a whole. If you perform a new Lansweeper installation, you are presented with a First Run Wizard upon...
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