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citsadmin
Engaged Sweeper
Hi

we just recently purchased the product and I'm' configuring it for the first time

temporarily it is on a windows XP laptop with SP2

I installed the software yesterday and activated our premium license

on the premium license tab the is a triangle with and exclamation mark. I'm not sure if this maters or not

I enabled the AD Scanning, added the domain and put in the necessary credentials for our Domain Administrator account

I did enable the firewall change in the knowledge base article. http://lansweeper.com/kb/firewall.aspx

2 questions

1. is there anything else I've missed that is necessary to get the scan to work

2. is there a log where i can see if a scan was attempted and what error was received so that I post the werrors here or research them ?
1 REPLY 1
Hemoco
Lansweeper Alumni
You can look at the errorlog.txt file in the service folder.
In case of problems post the details of the log.