I did have the classic RPC Server Unavailable problem when I installed, but I did get my client workstations to connect. I had to manually add port 135 and port 1665 to the windows firewall to get the Lansweeper test connection utility to work. I did modify my GPO and verified it was working by enabling and disabling File and Print Sharing and checking to see if it modified the my firewall exception settings. If you look at the Scope in the Firewall Status just below marked in red, I'm not sure what that applies to. We just re-addressed our office here and that is the old subnet. If that is applying to the Remote Admin Mode then maybe that's my problem. I don't mess around with windows firewall that much to know, but that's the only problem I have found in all my troubleshooting.
*I discovered these ports were needed by running the security logging under the advanced tab in the windows firewall.
I will continue to look into this, but if any of you know how to modify this scope that would be great.
Firewall status:
-------------------------------------------------------------------
Profile = Domain
Operational mode = Enable
Exception mode = Enable
Multicast/broadcast response mode = Enable
Notification mode = Enable
Group policy version = Windows Firewall
Remote admin mode = Enable
Scope: 192.168.1.0/255.255.255.0
Local exceptions allowed by group policy:
-------------------------------------------------------------------
Open ports = Enable
Allowed programs = Enable
Log settings:
-------------------------------------------------------------------
File location = C:\Documents and Settings\jmcguire\Desktop\firewall1.log
Max file size = 4096 KB
Dropped packets = Enable
Connections = Enable
Service settings:
Mode Customized Name
-------------------------------------------------------------------
Enable No File and Printer Sharing
Scope: *
Disable No UPnP Framework
Scope: *
Enable No Remote Desktop
Scope: *
Program exceptions:
Mode Local policy Name / Program
-------------------------------------------------------------------
Enable Yes Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
Enable Yes winvnc4.exe / C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
Enable Yes Sphericall Desktop Updater / C:\Program Files\Sphere\ClientUpdater.exe
Scope: *
Enable Yes Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
Enable Yes Remote Desktop Connection / C:\WINDOWS\system32\mstsc.exe
Scope: *
Enable Yes Remote Assistance / C:\WINDOWS\system32\sessmgr.exe
Scope: *
Port exceptions:
Port Protocol Local policy Mode Name / Service type
-------------------------------------------------------------------
135 TCP Yes Enable 135 - Lansweeper / None
Scope: *
137 UDP No Enable NetBIOS Name Service / File and Printer Sharing
Scope: *
138 UDP No Enable NetBIOS Datagram Service / File and Printer Sharing
Scope: *
139 TCP No Enable NetBIOS Session Service / File and Printer Sharing
Scope: *
445 TCP No Enable SMB over TCP / File and Printer Sharing
Scope: *
1665 TCP Yes Enable 1665 - Lansweeper / None
Scope: *
1900 UDP Yes Disable SSDP Component of UPnP Framework / UPnP Framework
Scope: LocalSubNet
2869 TCP Yes Disable UPnP Framework over TCP / UPnP Framework
Scope: LocalSubNet
3389 TCP No Enable Remote Desktop / Remote Desktop
Scope: *
59152 UDP Yes Enable SonicWALL Anti-Virus Compliance Port 59152 / None
Scope: *
59153 UDP Yes Enable SonicWALL Anti-Virus Compliance Port 59153 / None
Scope: *
Ports on which programs want to receive incoming connections:
Port Protocol Version PID Type Wildcarded Forced Name / Program
-------------------------------------------------------------------
500 UDP IPv4 1508 App No No (null) / C:\WINDOWS\system32\lsass.exe
Scope: *
1027 UDP IPv4 1036 App Yes No (null) / C:\WINDOWS\system32\spoolsv.exe
Scope: *
4500 UDP IPv4 1508 App No No (null) / C:\WINDOWS\system32\lsass.exe
Scope: *
6515 TCP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6514 UDP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
59152 UDP IPv4 2264 App No No (null) / C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
Scope: *
5800 TCP IPv4 2504 App No No winvnc4.exe / C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
1042 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
6515 UDP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
25 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
5900 TCP IPv4 2504 App No No winvnc4.exe / C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
3456 UDP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
58500 UDP IPv4 2012 App No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
80 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
443 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
1062 UDP IPv4 2012 App Yes No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
135 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
6516 UDP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
990 TCP IPv4 3200 App No No (null) / C:\Program Files\Microsoft ActiveSync\rapimgr.exe
Scope: *
58501 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1137 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1139 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1140 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1141 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1142 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
24 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
25 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1143 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1144 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
28 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
29 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1145 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1146 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1147 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1148 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1149 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1150 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
6410 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
58526 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1156 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
5070 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1157 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
3051 TCP IPv4 4340 App No No Sphericall Desktop Updater / C:\Program Files\Sphere\ClientUpdater.exe
Scope: *
1198 UDP IPv4 4372 App Yes No (null) / C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
Scope: *
1258 UDP IPv4 1020 App Yes No (null) / C:\Program Files\Common Files\Hewlett-Packard\HP Device Communication Services\AppInterfaces\HPDeviceHost.exe
Scope: *
1665 TCP IPv4 2012 RPC No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: 192.168.1.0/255.255.255.0
2655 UDP IPv4 3952 App Yes No (null) / C:\WINDOWS\system32\mmc.exe
Scope: *
2798 UDP IPv4 3952 App Yes No (null) / C:\WINDOWS\system32\mmc.exe
Scope: *
3031 UDP IPv4 3952 App Yes No (null) / C:\WINDOWS\system32\mmc.exe
Scope: *
123 UDP IPv4 2012 App No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
1900 UDP IPv4 508 App No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
49413 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
49415 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
Ports currently open on all network interfaces:
Port Protocol Version Program
-------------------------------------------------------------------
24 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
25 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
28 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
29 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1137 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1139 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1140 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1141 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1142 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1143 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1144 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1145 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1146 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1147 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1148 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1149 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1150 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1156 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1157 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
58501 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
135 TCP IPv4 C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
137 UDP IPv4 (null)
Scope: *
139 TCP IPv4 (null)
Scope: *
138 UDP IPv4 (null)
Scope: *
58526 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
49413 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
49415 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
6410 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
3389 TCP IPv4 (null)
Scope: *
6514 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6515 TCP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6515 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6516 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
445 TCP IPv4 (null)
Scope: *
1665 TCP IPv4 C:\WINDOWS\system32\svchost.exe
Scope: *
5800 TCP IPv4 C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
5900 TCP IPv4 C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
59152 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
Scope: *
59153 UDP IPv4 (null)
Scope: *
5070 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
3051 TCP IPv4 C:\Program Files\Sphere\ClientUpdater.exe
Scope: *
ICMP settings for all network interfaces:
Mode Type Description
-------------------------------------------------------------------
Disable 2 Allow outbound packet too big
Disable 3 Allow outbound destination unreachable
Disable 4 Allow outbound source quench
Disable 5 Allow redirect
Enable 8 Allow inbound echo request
Disable 9 Allow inbound router request
Disable 11 Allow outbound time exceeded
Disable 12 Allow outbound parameter problem
Disable 13 Allow inbound timestamp request
Disable 17 Allow inbound mask request
Additional ICMP settings on Local Area Connection:
Mode Type Description
-------------------------------------------------------------------
Disable 2 Allow outbound packet too big
Disable 3 Allow outbound destination unreachable
Disable 4 Allow outbound source quench
Disable 5 Allow redirect
Disable 8 Allow inbound echo request
Disable 9 Allow inbound router request
Disable 11 Allow outbound time exceeded
Disable 12 Allow outbound parameter problem
Disable 13 Allow inbound timestamp request
Disable 17 Allow inbound mask request
Local Area Connection firewall settings:
-------------------------------------------------------------------
Operational mode = Enable
Version = IPv4
GUID = {1DCB1DF8-E18C-4232-9208-46E28EEB4E86}
*I discovered these ports were needed by running the security logging under the advanced tab in the windows firewall.
I will continue to look into this, but if any of you know how to modify this scope that would be great.
Firewall status:
-------------------------------------------------------------------
Profile = Domain
Operational mode = Enable
Exception mode = Enable
Multicast/broadcast response mode = Enable
Notification mode = Enable
Group policy version = Windows Firewall
Remote admin mode = Enable
Scope: 192.168.1.0/255.255.255.0
Local exceptions allowed by group policy:
-------------------------------------------------------------------
Open ports = Enable
Allowed programs = Enable
Log settings:
-------------------------------------------------------------------
File location = C:\Documents and Settings\jmcguire\Desktop\firewall1.log
Max file size = 4096 KB
Dropped packets = Enable
Connections = Enable
Service settings:
Mode Customized Name
-------------------------------------------------------------------
Enable No File and Printer Sharing
Scope: *
Disable No UPnP Framework
Scope: *
Enable No Remote Desktop
Scope: *
Program exceptions:
Mode Local policy Name / Program
-------------------------------------------------------------------
Enable Yes Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
Enable Yes winvnc4.exe / C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
Enable Yes Sphericall Desktop Updater / C:\Program Files\Sphere\ClientUpdater.exe
Scope: *
Enable Yes Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
Enable Yes Remote Desktop Connection / C:\WINDOWS\system32\mstsc.exe
Scope: *
Enable Yes Remote Assistance / C:\WINDOWS\system32\sessmgr.exe
Scope: *
Port exceptions:
Port Protocol Local policy Mode Name / Service type
-------------------------------------------------------------------
135 TCP Yes Enable 135 - Lansweeper / None
Scope: *
137 UDP No Enable NetBIOS Name Service / File and Printer Sharing
Scope: *
138 UDP No Enable NetBIOS Datagram Service / File and Printer Sharing
Scope: *
139 TCP No Enable NetBIOS Session Service / File and Printer Sharing
Scope: *
445 TCP No Enable SMB over TCP / File and Printer Sharing
Scope: *
1665 TCP Yes Enable 1665 - Lansweeper / None
Scope: *
1900 UDP Yes Disable SSDP Component of UPnP Framework / UPnP Framework
Scope: LocalSubNet
2869 TCP Yes Disable UPnP Framework over TCP / UPnP Framework
Scope: LocalSubNet
3389 TCP No Enable Remote Desktop / Remote Desktop
Scope: *
59152 UDP Yes Enable SonicWALL Anti-Virus Compliance Port 59152 / None
Scope: *
59153 UDP Yes Enable SonicWALL Anti-Virus Compliance Port 59153 / None
Scope: *
Ports on which programs want to receive incoming connections:
Port Protocol Version PID Type Wildcarded Forced Name / Program
-------------------------------------------------------------------
500 UDP IPv4 1508 App No No (null) / C:\WINDOWS\system32\lsass.exe
Scope: *
1027 UDP IPv4 1036 App Yes No (null) / C:\WINDOWS\system32\spoolsv.exe
Scope: *
4500 UDP IPv4 1508 App No No (null) / C:\WINDOWS\system32\lsass.exe
Scope: *
6515 TCP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6514 UDP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
59152 UDP IPv4 2264 App No No (null) / C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
Scope: *
5800 TCP IPv4 2504 App No No winvnc4.exe / C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
1042 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
6515 UDP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
25 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
5900 TCP IPv4 2504 App No No winvnc4.exe / C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
3456 UDP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
58500 UDP IPv4 2012 App No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
80 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
443 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
1062 UDP IPv4 2012 App Yes No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
135 TCP IPv4 568 App No No (null) / C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
6516 UDP IPv4 728 App No No Managed Services Agent / C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
990 TCP IPv4 3200 App No No (null) / C:\Program Files\Microsoft ActiveSync\rapimgr.exe
Scope: *
58501 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1137 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1139 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1140 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1141 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1142 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
24 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
25 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1143 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1144 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
28 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
29 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1145 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1146 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1147 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1148 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1149 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1150 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
6410 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
58526 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1156 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
5070 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
1157 UDP IPv4 2908 App Yes No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
3051 TCP IPv4 4340 App No No Sphericall Desktop Updater / C:\Program Files\Sphere\ClientUpdater.exe
Scope: *
1198 UDP IPv4 4372 App Yes No (null) / C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
Scope: *
1258 UDP IPv4 1020 App Yes No (null) / C:\Program Files\Common Files\Hewlett-Packard\HP Device Communication Services\AppInterfaces\HPDeviceHost.exe
Scope: *
1665 TCP IPv4 2012 RPC No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: 192.168.1.0/255.255.255.0
2655 UDP IPv4 3952 App Yes No (null) / C:\WINDOWS\system32\mmc.exe
Scope: *
2798 UDP IPv4 3952 App Yes No (null) / C:\WINDOWS\system32\mmc.exe
Scope: *
3031 UDP IPv4 3952 App Yes No (null) / C:\WINDOWS\system32\mmc.exe
Scope: *
123 UDP IPv4 2012 App No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
1900 UDP IPv4 508 App No No (null) / C:\WINDOWS\system32\svchost.exe
Scope: *
49413 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
49415 UDP IPv4 2908 App No No Phone Desktop Application / C:\Program Files\Sphere\phone.exe
Scope: *
Ports currently open on all network interfaces:
Port Protocol Version Program
-------------------------------------------------------------------
24 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
25 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
28 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
29 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1137 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1139 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1140 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1141 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1142 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1143 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1144 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1145 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1146 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1147 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1148 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1149 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1150 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1156 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
1157 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
58501 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
135 TCP IPv4 C:\WINDOWS\system32\inetsrv\inetinfo.exe
Scope: *
137 UDP IPv4 (null)
Scope: *
139 TCP IPv4 (null)
Scope: *
138 UDP IPv4 (null)
Scope: *
58526 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
49413 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
49415 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
6410 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
3389 TCP IPv4 (null)
Scope: *
6514 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6515 TCP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6515 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
6516 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
Scope: *
445 TCP IPv4 (null)
Scope: *
1665 TCP IPv4 C:\WINDOWS\system32\svchost.exe
Scope: *
5800 TCP IPv4 C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
5900 TCP IPv4 C:\Program Files\RealVNC\VNC4\winvnc4.exe
Scope: *
59152 UDP IPv4 C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
Scope: *
59153 UDP IPv4 (null)
Scope: *
5070 UDP IPv4 C:\Program Files\Sphere\phone.exe
Scope: *
3051 TCP IPv4 C:\Program Files\Sphere\ClientUpdater.exe
Scope: *
ICMP settings for all network interfaces:
Mode Type Description
-------------------------------------------------------------------
Disable 2 Allow outbound packet too big
Disable 3 Allow outbound destination unreachable
Disable 4 Allow outbound source quench
Disable 5 Allow redirect
Enable 8 Allow inbound echo request
Disable 9 Allow inbound router request
Disable 11 Allow outbound time exceeded
Disable 12 Allow outbound parameter problem
Disable 13 Allow inbound timestamp request
Disable 17 Allow inbound mask request
Additional ICMP settings on Local Area Connection:
Mode Type Description
-------------------------------------------------------------------
Disable 2 Allow outbound packet too big
Disable 3 Allow outbound destination unreachable
Disable 4 Allow outbound source quench
Disable 5 Allow redirect
Disable 8 Allow inbound echo request
Disable 9 Allow inbound router request
Disable 11 Allow outbound time exceeded
Disable 12 Allow outbound parameter problem
Disable 13 Allow inbound timestamp request
Disable 17 Allow inbound mask request
Local Area Connection firewall settings:
-------------------------------------------------------------------
Operational mode = Enable
Version = IPv4
GUID = {1DCB1DF8-E18C-4232-9208-46E28EEB4E86}
The reason my scope did not change was that my firewall GPO was not set to "enforced". Once I enabled the " Allow Remote Administration exception" in Group Policy and set the scope to "*", I then needed to set the policy to "enforced" and the changes went through. I already had an existing GPO for firewalls in our domain and did not notice that the policy was not set to enforced. I'm all set. 
