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OlivierR
Engaged Sweeper
Hello

We have the following problem



We have asset that dissapears if a new computer has the same IP adresss

The computer have Linux OS

For example

We have
1 computer that have name : Computer1 with IP 10.0.0.120.
We scan the range IP (10.0.0/24).

We search on lanswepper interface 10.0.0.120 , it finds the asset, we seach Computer1, it finds the asset too

We shutdown this computer.

We take a new computer named Computer2, we put the same IP 10.0.0.120 manualy. We launch the scan of the Ip range.

We search 10.0.0.120 it founds the new computer (ok for us), we search Computer2, it is OK. We search Computer1, 0 response, asset not found


I check the documentation and I see that the unique identifier is based on mac or name of the computer.


Why I have so the problem with 1 asset= 1 IP


Website Version: 5077
Version: 5.0.0.77


Regards


1 REPLY 1
Hemoco
Lansweeper Alumni
Please contact support@lansweeper.com and provide us with:
- Screenshot of the first computer's Lansweeper webpage.
- Screenshot of the second computer's Lansweeper webpage.
- Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.