This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
The knowledge base area is great for storing custom issues and hard to solve problems but we would also love an area to store IT SOP's. SOP's are a way to standardize procedures across a department and currently we use word docs or excel spreadsheet...
I am hoping this is possible. I am trying to generate a report that shows all asset state changes within the past 24 hours. More specifically I am looking at assets that have moved from an "Active" status to anything else. This will be used to auto...
I really like the SQL Server Information tab. Easy way to find where a database is located. I am having an issue with one of the hosts though. It seems Lansweeper is unable to report databases from 1 out of 3 SQL Instances. It has instance informatio...
When I create a URL in a widget to show tickets in a "group" I can do some things that are based on the dashboard but I cant find any resources that help me build a query string that will target custom fields.I would like to target the radio button c...
Hi,Simply we want to customize the setting options and then make the package with changes parameters below:1- Language: English2- Disable system monitoring 3- Disable active monitoring.thanks
Hi,Simply we want to customize the setting options and then make the package with parameters below:1- Language: English2- Disable system monitoring 3- Disable active monitoring.Thank yours in advance
When reviewing assets in Lansweeper for a refresh cycle, I need to be able to:1. Separate what's on the base image vs user specific2. Mass download software lists for many assetsAny suggestions?Thank you
Hi,There is possbile in the helpdesk config to set permission on ticket state for the user of our organization?For exemple, I've some ticket state:- Open- In progress- Closed- Shipping- IT taskIf a user create a ticket, he can only choose "Closed" bu...
