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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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unlock.vbs with runas?

Hello everybody.I am going to run the unlock.vbs with runas.exe as another user but can't get it to work.What I try is something like that:runas.exe /profile /env /user:domain\%username%.admin "cscript.exe {actionpath}unlock.vbs {cn}"Any ideas how to...

JXB by Engaged Sweeper
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Resolved! Resend ticket email

Hi all,Is there any way to resend a ticket? An agent has replied to a user but not email has been sent. The settings are correct and does normally send but in this instance, it didn't.ThanksJames

james0254 by Engaged Sweeper
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Resolved! Search query for the help desk

Does the help desk have a search query like the asset portion does? Specifically, in Chrome I have the asset search query set as /lansweeper/quicksearch.aspx?q=%25%s that works just wonders for the assets. I am trying to get this to also work with th...

jkrelic by Champion Sweeper
  • 6582 Views
  • 1 replies
  • 0 kudos

Create report on PCI & PCI Express card

Morning,I'm trying to create a report based on PCI & PCI Express cards that are plugged into a machine. I have machines with different types of PCI & PCI Express cards plugged into them and would like a brake down of what each one is.Thanks

oliver87 by Engaged Sweeper
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Resolved! Asset Types

Please could you let me know if it is possible to either remove or hide some of the built in asset types? The list is a bit too long for our requirements so it would be good if it could be made shorter so it is easier to use.

danny by Engaged Sweeper
  • 4598 Views
  • 1 replies
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How to determine if WMI stops running on Windows systems?

Hi all,Fairly new to LanSweeper and so far, it is AWESOME! Once in a while we have a WIndows system that hangs and we're having a hell of a time getting alerts on them. When it happens, we can still ping them, still telnet to 3389 successfully, but y...

Resolved! lansweeper server name changed

After changed the lansweeper server name, the basic actions doesen´t work

ablanco by Engaged Sweeper
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Resolved! Add CC member when user create the ticket

We have starting using the Lansweeper to be our ticket system and assets tool.Would like to know can client to adding CC user or address when they are creating a new ticket on the website?Or only agent can do that after ticket created?

Ted by Engaged Sweeper
  • 6578 Views
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