This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
We are doing a hardware refresh - I have a report showing PC's with purchase date/warranty expiry date that we are using. However, when I review the list of apps (from a different report) for a specific PC, I can see the standard apps and add-ons tha...
Does Lansweeper have a process or options to manage IP address like this tool does? Example - http://www.easy-ip.net/Looking for a process within Lansweeper to allow us to manage existing and new IP addresses that are either static and belong to an i...
I attempted a scheduled reboot by creating a deployment configuration with the built in CMD - Reboot package.When it ran I am not sure if it worked because all the entries in the log showed the following.Scanning Credentials Result: Package timeout r...
Is anyone aware of any good reports that would show initial response times for tickets? Or, is it even possible to calculate? The reports available for the helpdesk are pretty minimal. I would like to start get some statistics back out of the tic...
This may be a weird question...but how should you handle devices that have been replaced in regards to ticket history? Here is what I mean: We had a printer that was giving us fits, so we replaced it. While I realize that the ticket history belong...
Hi all,we recently imported some offline assets not scannable by lansweeper (here: Smartphones, Switches behind firewalls, Cellphones...).We used the Asset-Field "contact" to import either the user's shortname (as it is also used in Active Directory)...
is there to control a possibility with Lansweeper which servers must still instal Windows updates? Our servers call away her updates with a Wsus server and the overview is hard to be kept if the servers instal her updates manually.greetingsA.Spang
Our IP phones are managed and controlled by our service provider. They maintain a Cisco router that connects to our production network for the voice traffic. We don't have access to that router. This router acts as a DHCP server so that the phones ca...
