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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hi, I am using the UltraVNC Viewer 1.1.9.6 and would like to use it from LANSweeper. I put the vncviewer.exe at the action path of lansweeper$. I add action command line as follows:C:\Program Files\UltraVNC\vncviewer.exe" "{ipaddress}:10203" . When...
Will a software deployment fail if any computer on the network does not have the specific software or will it just skip that computer and move along to the others? Also, is there a way to target a specific computer for testing purposes?
Good Day,Looking for the following report;Open Helpdesk Tickets highlighting the following;Agent, User, Ticket Num, Assigned SLA, Deadline, State (Open/Hold/etc.)Subject, Last update, Group (Sort By)Hope you can assist,Regards,RB
Does Lansweeper support PKI login?
We are looking to set up two different dashboards to look at different sets of assets as they are managed by different groups, is this possible.
Hi,we are running LANSWEEPER Version 6.0.19 and we got several warranty Errors with new Computers (Dell). I have created the "Warranty Scan was unsuccesful" Report and got the Error Message:Connection error (elapsed time: 00:01:40.0158417): The opera...
Is it possible to allow for a custom report/query to know who is running/executing it? I would like to create a report that shows all assets that list the Last User as the person running the report. However, when I try to use something like the SYS...
Is there anyway to stop the SLA timer? i.e. an on hold state. All other helpdesk systems I have worked with have a way to stop the SLA timer when waiting for a response from the user - pending 3rd party and awaiting reply do not seem to stop the SLA ...
