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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

User Import via SQL Query (User import without AD)

Hi, I've already discussed this with the Lansweeper support, so now I turn to you, great Community! Anyone out there who is using Lansweeper without an AD? I'm trying to add users into Lansweeper, to create a relationship between Users and Assets, l...

lansweeper wakeup time

Hi,I recently had to migrate LS to a new server and SQL. All is is good except the fact that when the LS website hasn't been used for some time it takes a loooong time for LS to "wakeup". (about 1 min) Quite annoying when you just want to do somethin...

Asset Locations

LS,In Assets under locations, We have a layout of our building. We currently have all our assets mapped out. I have realized that having desktops and printers and other assets like surveillance cameras clutter the page and make it difficult to search...

tgoral by Engaged Sweeper
  • 2499 Views
  • 0 replies
  • 4 kudos

Helpdesk Attachments

I am having trouble getting attachments working when they are sent with a ticket request. The files always come up not found, or image cannot be displayed, and if I open the image in a new tab it gives a 404 error.What permissions have I done wrong?

VNC action is not execute by ipaddress

Hi, I am using the UltraVNC Viewer 1.1.9.6 and would like to use it from LANSweeper. I put the vncviewer.exe at the action path of lansweeper$. I add action command line as follows:C:\Program Files\UltraVNC\vncviewer.exe" "{ipaddress}:10203" . When...

eyalg by Engaged Sweeper
  • 8355 Views
  • 1 replies
  • 0 kudos

Software Deployment Failures

Will a software deployment fail if any computer on the network does not have the specific software or will it just skip that computer and move along to the others? Also, is there a way to target a specific computer for testing purposes?

nrathbun by Engaged Sweeper
  • 2526 Views
  • 0 replies
  • 0 kudos

Helpdesk Report (GROUP/SLA/DEADLINE/etc.)

Good Day,Looking for the following report;Open Helpdesk Tickets highlighting the following;Agent, User, Ticket Num, Assigned SLA, Deadline, State (Open/Hold/etc.)Subject, Last update, Group (Sort By)Hope you can assist,Regards,RB

PKI Authentication

Does Lansweeper support PKI login?

Frazier by Engaged Sweeper II
  • 1613 Views
  • 0 replies
  • 0 kudos