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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Dashboard Config

We are looking to set up two different dashboards to look at different sets of assets as they are managed by different groups, is this possible.

RDizzle by Engaged Sweeper II
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Warranty Scan failes

Hi,we are running LANSWEEPER Version 6.0.19 and we got several warranty Errors with new Computers (Dell). I have created the "Warranty Scan was unsuccesful" Report and got the Error Message:Connection error (elapsed time: 00:01:40.0158417): The opera...

cpauli by Engaged Sweeper
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Find Out What Windows User is Running a Report/Query?

Is it possible to allow for a custom report/query to know who is running/executing it? I would like to create a report that shows all assets that list the Last User as the person running the report. However, when I try to use something like the SYS...

SLA On Hold function

Is there anyway to stop the SLA timer? i.e. an on hold state. All other helpdesk systems I have worked with have a way to stop the SLA timer when waiting for a response from the user - pending 3rd party and awaiting reply do not seem to stop the SLA ...

Priority or SLA based on OU

Is there anyway currently to assign ticket properties IE High priority or different SLA automatically based on OU? I see that you can create different SLA's based on manually adding users, but I already have groups set up in OU's, so I'd prefer to no...

DaRiste by Engaged Sweeper
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Add text to QR code

I would like the ability to add text to the QR code. We add our district name and phone number, in case it's lost or stolen.We do it now, but it requires us to run the labels through the printer once ahead of time to get it on the label. A setting ...

sullivane by Champion Sweeper III
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Mass edit assets section

In the mass edit feature, there needs to be an asset name that adds to the end of the name.If I replace a lab of 30 computers, I could check them all and add OLD to the end of the names, instead of having to edit each one.

sullivane by Champion Sweeper III
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Deployment Wishlist

The first wish for deployment, I have mentioned before, but am desperate for like a teenage girl is desperate for her cell phone. That's for a step in the deployment that kicks off another deployment. How is this awesome you ask?Example:We are a sc...

sullivane by Champion Sweeper III
  • 1609 Views
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