This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hi,Is it possible to set up multiple scans per day without using a client install on the remote machines? I want to set up regular scans on servers for disk space reporting, but I don't see any options for it. Hopefully I am not missing it.Preferabl...
Is there a way to remove all the Asset groups in bulk? I have about 180 or so, and I need to re-import an updated list. However, import doesn't seem to overwrite, it just adds? I can obviously click the delete button for them all, just something fast...
Some devices show the OU, others don't. Seems like the newer ones aren't showing up even after forcing another scan of AD. They are in lansweeper, but the OU info doesn't populate and we have some reports based off of the OU.I've tried editing and ...
All,When I try and edit the date range or the agent 1 or agent 2 on the agent tracker widget it does nothing most of the time.I only have 2 agents in the system, taking approx 20 calls each per day, so not I'm not dealing with huge amounts of data, b...
The helpdesk would be complete for us if users could edit ticketsIt would be great when we have a new member of staff joining, HR trigger a helpdesk ticket and CC the new member of staff's line manager in for them to fill in the rest of the blank new...
Hi,If I add a public reply onto a colleagues ticket, that ticket gets added to a view which is filtered on related to me. I now can't find a way of 'unrelating' it to me. I'm not a CC user or a subscriber, i've unassigned the call, and assigned it ...
I have ran Lspush.exe on multiple systems for Remote users(Not in Network), and I am getting 0kb files as output for most of the systems. What could be the reason for this? Also please suggest a way to tackle this issue.
I created a custom Field called Asset Tag. This is a 4 digit number in the format of 0000 IE. 0001, 0002 so on so forth. I am trying to create a dynamic asset group to show how many assets I still need to tag "input an asset tag number in the field"....
