This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
hello together,is it possible to customize this report of one asset? If not there is maybe another solution on lansweeper. I want to use this report for a documentation of some systems but I need to add some more information e.g. installed updates or...
Can you upgrade you software search in Lansweeper 6051 to include Mentor Graphic's upgrade Valor NPI 9.51 ?The upgrade does not create the entry in Windows "Programs and Features" so at this time I create a file scan "c:\MentorGraphics\Valor\vNPI_p...
Hi,Is it possible to set up multiple scans per day without using a client install on the remote machines? I want to set up regular scans on servers for disk space reporting, but I don't see any options for it. Hopefully I am not missing it.Preferabl...
Is there a way to remove all the Asset groups in bulk? I have about 180 or so, and I need to re-import an updated list. However, import doesn't seem to overwrite, it just adds? I can obviously click the delete button for them all, just something fast...
Some devices show the OU, others don't. Seems like the newer ones aren't showing up even after forcing another scan of AD. They are in lansweeper, but the OU info doesn't populate and we have some reports based off of the OU.I've tried editing and ...
All,When I try and edit the date range or the agent 1 or agent 2 on the agent tracker widget it does nothing most of the time.I only have 2 agents in the system, taking approx 20 calls each per day, so not I'm not dealing with huge amounts of data, b...
The helpdesk would be complete for us if users could edit ticketsIt would be great when we have a new member of staff joining, HR trigger a helpdesk ticket and CC the new member of staff's line manager in for them to fill in the rest of the blank new...
Hi,If I add a public reply onto a colleagues ticket, that ticket gets added to a view which is filtered on related to me. I now can't find a way of 'unrelating' it to me. I'm not a CC user or a subscriber, i've unassigned the call, and assigned it ...
