This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Will a software deployment fail if any computer on the network does not have the specific software or will it just skip that computer and move along to the others? Also, is there a way to target a specific computer for testing purposes?
Good Day,Looking for the following report;Open Helpdesk Tickets highlighting the following;Agent, User, Ticket Num, Assigned SLA, Deadline, State (Open/Hold/etc.)Subject, Last update, Group (Sort By)Hope you can assist,Regards,RB
Does Lansweeper support PKI login?
We are looking to set up two different dashboards to look at different sets of assets as they are managed by different groups, is this possible.
Hi,we are running LANSWEEPER Version 6.0.19 and we got several warranty Errors with new Computers (Dell). I have created the "Warranty Scan was unsuccesful" Report and got the Error Message:Connection error (elapsed time: 00:01:40.0158417): The opera...
Is it possible to allow for a custom report/query to know who is running/executing it? I would like to create a report that shows all assets that list the Last User as the person running the report. However, when I try to use something like the SYS...
Is there anyway to stop the SLA timer? i.e. an on hold state. All other helpdesk systems I have worked with have a way to stop the SLA timer when waiting for a response from the user - pending 3rd party and awaiting reply do not seem to stop the SLA ...
Is there anyway currently to assign ticket properties IE High priority or different SLA automatically based on OU? I see that you can create different SLA's based on manually adding users, but I already have groups set up in OU's, so I'd prefer to no...
