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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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New to the Help Desk

We received a 30-day trial license for Help Desk. We applied it to our subscriptions page, but do not see any Help Desk options when logging into Lansweeper. We already had asset management in place. I see Agent options under my profile, and that ...

kemerson by Engaged Sweeper
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Change Lansweeper path

I have other websites running on my server an I would like to install Lansweeper to a different URL path.So instead of http://<SERVERNAME>:port i would like http://<SERVERNAME>/lansweeperthe other pages running on this server are the same so i want...

Resolved! Linux tty required

Hi Guys!I recieve the error: Linux tty required when trying to access information on some of my linux-machines there is a workaround (http://www.lansweeper.com/kb/39/TTY-Required-error-during-linux-scanning.html) but there might be a solution to run ...

Resolved! Offline When Connected Via LAN

Hi,When our laptops are docked and their network connection switches from Wi-Fi to LAN, Lansweeper shows the computer as offline. It seems to be still stuck on the Wi-Fi IP address. Is there a fix for this?

Jcoleman by Engaged Sweeper
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Resolved! Software audit issue

When we scan our server which has Exchange 2013 installed, the software is not listed. Is there an issue detecting Exchange 2013?

bmarks by Engaged Sweeper
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Resolved! Purge all installer logs

Under deployment>installer logs Id like to purge all of this data. Is there an option for this

greyclear by Engaged Sweeper III
  • 6440 Views
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Missing software on Laptops only

Currently I build a report to filter on all systems that do not have a software package installed called Global Protect.I am trying to add another statement to only show laptops and tablets in the results.It currently contains desktops, servers etc.....

TimBLank by Engaged Sweeper
  • 2538 Views
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  • 1 kudos