This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
We'd like to show the agent name in the notification emails sent to users. The email address and email from name should still be the helpdesk, but inside the message body it should show 'From: Agent Name' in the ticket history instead of the helpdesk...
Can I enter new OS versions like 10.0.14393 via the GUI? Currently it stops at 10.0.14316.While this may come with the recent update and other updates I need a way to enter new OS codes when released. We import LS data to Cherwell and our view check...
Hello friends. I recently started working with LanSweeper and so far I'm pretty impressed. I do have a couple of qualms about it thus far though. One of my biggest issues is that for some odd reason a bunch of my assets are being improperly typed. Sw...
After doing some trial and error I generated this:Hope some of you find it helpful.Servers with less than 10% free drive space.Select Top 1000000 tblAssets.AssetID, tblAssets.AssetUnique, tsysOS.OSname, tblAssets.Description, tblDiskdrives.Captio...
Hi to all,We'd like to use italian language as default for our users.Is there anyone that already have translated this language for the help desk interface?Thanks in advanceRegards
I am looking for more widgets for Helpdesk agents or additional fields in agent tracker widget.- List of active requests for a single agent.- Agent Closure RateCan someone help be build and load these widgets?
Hi Folks,I added a custom asset action to start Dameware remote control. Works great in IE but in Chrome, I receive the lansweeper error box "The system cannot find the file specified". I do have the Lansweeper shell execute extension enabled in Chro...
Is it possible to put a deployment directly under assets custom action?I would like that of cause it would it make more easy to deploy some things on single assets.Or maybe to make a deployment available for LS User which normaly don´t have the right...
