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Null value for unchecked custom field check box.

I have Lansweeper v5242 premium and as the subject says when a custom asset check box is unchecked using Lansweeper we get a null value in the report. There is no similarity to assets that correctly show a yes/no to the assets that give us a null val...

ITops by Engaged Sweeper
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Resolved! Lansweeper CompactToServer.exe Error

Hello, I am getting the error when trying to launch the CompactToServer.exe application.There was another user who posted the same issue about this on Dec. 5th.http://www.lansweeper.com/Forum/yaf_postst13950_CompactToServer-Can-not-start.aspx#post486...

SescoIT by Engaged Sweeper
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Show agent name in emails to user by default

We'd like to show the agent name in the notification emails sent to users. The email address and email from name should still be the helpdesk, but inside the message body it should show 'From: Agent Name' in the ticket history instead of the helpdesk...

jtc by Engaged Sweeper
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Resolved! New OS Code

Can I enter new OS versions like 10.0.14393 via the GUI? Currently it stops at 10.0.14316.While this may come with the recent update and other updates I need a way to enter new OS codes when released. We import LS data to Cherwell and our view check...

sqldba01 by Engaged Sweeper III
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Assets are improperly labled

Hello friends. I recently started working with LanSweeper and so far I'm pretty impressed. I do have a couple of qualms about it thus far though. One of my biggest issues is that for some odd reason a bunch of my assets are being improperly typed. Sw...

Servers with less than 10% free drive space.

After doing some trial and error I generated this:Hope some of you find it helpful.Servers with less than 10% free drive space.Select Top 1000000 tblAssets.AssetID, tblAssets.AssetUnique, tsysOS.OSname, tblAssets.Description, tblDiskdrives.Captio...

eclark82 by Engaged Sweeper
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Italian Language support

Hi to all,We'd like to use italian language as default for our users.Is there anyone that already have translated this language for the help desk interface?Thanks in advanceRegards

itsaleri by Engaged Sweeper II
  • 2356 Views
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Widget for Helpdesk: Agent Reporting

I am looking for more widgets for Helpdesk agents or additional fields in agent tracker widget.- List of active requests for a single agent.- Agent Closure RateCan someone help be build and load these widgets?

tbrower by Engaged Sweeper II
  • 5398 Views
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  • 1 kudos