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Resolved! Password Hash Mismatch

So I took the plunge and upgraded to 6.0.0.22 today. Now I have this error showing at the top of the website:"Mismatch between website and server's password hash"I saw in the forum that it was an issue in a past beta version. But I'm curious as to w...

Agent not being sent email when assigned a new ticket

This seems pretty basic, so hopefully I'm missing something obvious, but when a user creates a ticket via email the assigned agent is not sent an email notifying him that it exists. I've enabled the Agent Assigned/Subscribed (Sent to Agent) template...

lage74 by Engaged Sweeper
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AD Description doesnt change after new scanning

Hi,if i change a AD Description for a Device ( f.e. PC ) and make a new scanning on the device the AD Description will not change. Where can i change the AD Description manuelly.Thanks in advancedMatthias

mawa73 by Engaged Sweeper
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show users FULLname in report

Hi,I have this report for showing some details in changes.Is it possible to show the users Fullname from tblUsers?If I add the table tblUsers and select Fullname to be shown, the report has multiple lines from the same user but some other entries are...

MrCount by Engaged Sweeper III
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Where can I find the manufacturer's part number?

I am trying to put together a report to get warranties extended on servers. I can get the serial number, model, warranty expiration, but need the manufacturer's part number for each server. Can you please tell me which table this info is in?

deceks7 by Engaged Sweeper
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Resolved! Scanserver down since 5/28 during upgrade to 6.0.22

I upgraded to 6.0.2.2 on 5/28. Ever since I have not been able to get scanning to work. And, YES the scanserver service is running and yes I have rebooted and yes to all authentications to SQL are active and working. What happened. Yes, our HelpDesk...

siverson by Engaged Sweeper
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