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Same device showing up as new everyday

I have a network device (Cisco) that is showing up as new everyday. Can anyone suggest where to start to troubleshot this?

tcrook by • Engaged Sweeper
  • 1662 Views
  • 0 replies
  • 0 kudos

Mac Application deployment

Hi,I have a mixed environment network, containing windows, mac and linux PCs.I would like to be able to use Lansweeper as a single administration point to install the required software on each system.Is there currently, or going to be a method of run...

rg519 by • Engaged Sweeper
  • 3087 Views
  • 0 replies
  • 1 kudos

License management

Hi!We are the group of companies. There more than 6 companies. And we have several Microsoft contracts (different types) for each company. F.e.Company A has Open Value (closed) and Select+ (active). We bought MS Office STD 2010 via 5 (2 + 3) orders.C...

API Ticket Counts

I'd like to be able to pull ticket counts from the API using a filter (maybe expose some reports or something). I'm mainly wanting to tie in our dashboard to display the current open tickets and maybe the number closed this week/month.As it is now, ...

lizaoreo by • Engaged Sweeper II
  • 2276 Views
  • 0 replies
  • 0 kudos

Show MS Office software name, if installed

Hi there,I'm trying to report on an IP subnet of computers. I'm interested in including which version of Office the computer has installed (if present).I DON'T want to exclude computers which don't have Office installed.I can build two reports succes...

Resolved! E310dw Printer Scanned as Switch

We recently added several Dell E310dw printers to the network and LanSweeper consistently picked them up as a switch. I tried adding a few custom OID's for it to identify the printer, but it seems when it hits the values in "1.3.6.1.4.1.674.10898.2"...

lizaoreo by • Engaged Sweeper II
  • 6030 Views
  • 2 replies
  • 0 kudos

Resolved! Software as an asset

Hi,We installed the trial of LanSweeper and I haven't had much time to look at it. But the other day I was inundated with software maintenance renewals. new license requests from several users for several products.Essentially we have a lot of users w...

darrkon by • Engaged Sweeper II
  • 4427 Views
  • 1 replies
  • 0 kudos

Resolved! Map Networkdrive

Hi.I’m unable to map a network drive in a command action:I’ve placed the following …cmd.exe /C {actionpath}psexec.exe \\{computer} net use y: \\share\folderbut it wasn’t successful. What’s wrong?

Pasi by • Engaged Sweeper
  • 5160 Views
  • 1 replies
  • 0 kudos