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Resolved! Default ticket state

How can I change default ticket state? Regards, Vala.

valaha by • Engaged Sweeper II
  • 6835 Views
  • 1 replies
  • 0 kudos

Include thumbtack Location in report

Hello. Currently we are using IP location but many of our clients are remote and connect via VPN. We also have a high percentage of client laptops which travel between countries. The result is IP location isn't specific enough to know the home ...

Deployment Restrictions

I'd love to have Deployment restrictions related to lower rights assignments. An example would be that a user with less rights having only access to Deploy software, not delete or add, and only to individual computers not reports or lists.I was hopin...

wgates10 by • Engaged Sweeper II
  • 1777 Views
  • 0 replies
  • 1 kudos

Office X64

I am trying to create a report to list Office X64 "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Outlook\Bitness\X64" and only for Windows 7.I need to create this report in SQL only. So far I have this:Select Top 1000000 upgrade_tblComputers.Comp...

ogeccut by • Engaged Sweeper II
  • 1954 Views
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Resolved! Combine Multiple Packages into one

Has anyone figured out a way to combine all the packages created into one? I know the xml shows steps and such, I was wondering if there was another way to simply edit the xml to do this. Thanks, David L.

Lakatta by • Engaged Sweeper III
  • 4693 Views
  • 1 replies
  • 0 kudos

Monitor URL without getting 401 error??

My organization uses SCOM to monitor our systems. I would like to monitor my Lansweeper web console URL but I have Windows authentication enabled through IISExpress. When I try and have SCOM test connectivity to my URL, I receive a 401 error because ...

Email dispaching Auto Assign

When a ticket is created by email, the account how dispach the ticket is lock in the ticket.This causes when emailed the actual user will also send this user causing a loop of mails.Can anyone help me with this.Thanks.

Gonzalo by • Engaged Sweeper
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