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Resolved! Looking for Bios Asset Id in reports

We have been adding the Asset Id in the Bios on our Dell computers. I can't seem to find where Lansweeper would store this field. Is anyone getting it from their scans and what is the table/field.

TechGirl by • Engaged Sweeper
  • 4518 Views
  • 1 replies
  • 1 kudos

User actions

I have updated users actions (reset password, password status, unlock user, must change password, password change allowed) so the agent to have a feed-back after the action is completed and also to have a better view of what user the agent applies th...

12itd by • Engaged Sweeper
  • 5506 Views
  • 2 replies
  • 1 kudos

Resolved! LocalDB will not start after installation and pc restart

HelloTrying out LanSweeper.1 - Installed LanSweeper, localDb.2 - Pasted Trial Key.3 - Started LanSweeper and resctricted access to a AD group (yes, I'm member).4 - Restarted the pc. After restart - the localDb service will not start "Service cannot b...

BentO by • Engaged Sweeper II
  • 7246 Views
  • 1 replies
  • 0 kudos

Resolved! How to properly disable Helpdesk agent

We have several Lansweeper agents in the helpdesk which are no longer employees. We have disabled the agent but don't want to delete them due to historic tickets they are on. Is there a way to make the agent not show up as a choice when assigning t...

DaveWebb by • Engaged Sweeper
  • 7369 Views
  • 2 replies
  • 1 kudos

Lansweeper 8.1 Released

Hi everyone, We just released a new major version 8.1. This version is primarily aimed at fixing on-prem related issues and getting everything ready for the IT Asset Data platform soft launch. Please note that if you want to continue to sync to the A...

Esben_D by • Lansweeper Employee
  • 6310 Views
  • 8 replies
  • 3 kudos

Resolved! Deployments stuck on: "Performing preliminary checks."

Since upgrade to 8.0.130.14 - deployments are stuck in "Performing preliminary checks.". This creating severe deployment issues, once stuck like this, no more deployment jobs can be sent, it does not ever time-out. The only way to clear it, is to d...