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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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User actions

I have updated users actions (reset password, password status, unlock user, must change password, password change allowed) so the agent to have a feed-back after the action is completed and also to have a better view of what user the agent applies th...

12itd by Engaged Sweeper
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  • 2 replies
  • 1 kudos

Resolved! LocalDB will not start after installation and pc restart

HelloTrying out LanSweeper.1 - Installed LanSweeper, localDb.2 - Pasted Trial Key.3 - Started LanSweeper and resctricted access to a AD group (yes, I'm member).4 - Restarted the pc. After restart - the localDb service will not start "Service cannot b...

BentO by Engaged Sweeper II
  • 7035 Views
  • 1 replies
  • 0 kudos

Resolved! How to properly disable Helpdesk agent

We have several Lansweeper agents in the helpdesk which are no longer employees. We have disabled the agent but don't want to delete them due to historic tickets they are on. Is there a way to make the agent not show up as a choice when assigning t...

DaveWebb by Engaged Sweeper
  • 7165 Views
  • 2 replies
  • 1 kudos

Lansweeper 8.1 Released

Hi everyone, We just released a new major version 8.1. This version is primarily aimed at fixing on-prem related issues and getting everything ready for the IT Asset Data platform soft launch. Please note that if you want to continue to sync to the A...

Esben_D by Lansweeper Employee
  • 5963 Views
  • 8 replies
  • 3 kudos

Resolved! Deployments stuck on: "Performing preliminary checks."

Since upgrade to 8.0.130.14 - deployments are stuck in "Performing preliminary checks.". This creating severe deployment issues, once stuck like this, no more deployment jobs can be sent, it does not ever time-out. The only way to clear it, is to d...

Resolved! What is the level of Cloud integration that Lansweeper achives

I have been using Lansweeper a lot and feel the format and layout is excellent for our needs, however, I have been asked to investigate OneDrive and see what is being used so far, and move our local files to it, in the next few months. I have just ha...

Tholmes by Engaged Sweeper III
  • 4371 Views
  • 2 replies
  • 0 kudos