This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

Archive

This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Resolved! Looking for Bios Asset Id in reports

We have been adding the Asset Id in the Bios on our Dell computers. I can't seem to find where Lansweeper would store this field. Is anyone getting it from their scans and what is the table/field.

TechGirl by • Engaged Sweeper
  • 4515 Views
  • 1 replies
  • 1 kudos

User actions

I have updated users actions (reset password, password status, unlock user, must change password, password change allowed) so the agent to have a feed-back after the action is completed and also to have a better view of what user the agent applies th...

12itd by • Engaged Sweeper
  • 5502 Views
  • 2 replies
  • 1 kudos

Resolved! LocalDB will not start after installation and pc restart

HelloTrying out LanSweeper.1 - Installed LanSweeper, localDb.2 - Pasted Trial Key.3 - Started LanSweeper and resctricted access to a AD group (yes, I'm member).4 - Restarted the pc. After restart - the localDb service will not start "Service cannot b...

BentO by • Engaged Sweeper II
  • 7236 Views
  • 1 replies
  • 0 kudos

Resolved! How to properly disable Helpdesk agent

We have several Lansweeper agents in the helpdesk which are no longer employees. We have disabled the agent but don't want to delete them due to historic tickets they are on. Is there a way to make the agent not show up as a choice when assigning t...

DaveWebb by • Engaged Sweeper
  • 7359 Views
  • 2 replies
  • 1 kudos

Lansweeper 8.1 Released

Hi everyone, We just released a new major version 8.1. This version is primarily aimed at fixing on-prem related issues and getting everything ready for the IT Asset Data platform soft launch. Please note that if you want to continue to sync to the A...

Esben_D by • Lansweeper Employee
  • 6290 Views
  • 8 replies
  • 3 kudos

Resolved! Deployments stuck on: "Performing preliminary checks."

Since upgrade to 8.0.130.14 - deployments are stuck in "Performing preliminary checks.". This creating severe deployment issues, once stuck like this, no more deployment jobs can be sent, it does not ever time-out. The only way to clear it, is to d...