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Migrating Spiceworks Helpdesk tickets into Lansweeper

We received notice of an interesting blog post by Ethan the Kiwi on how to use a Powershell Script to automatically migrate Spiceworks Tickets to the Lansweeper helpdesk. After a first version to migrate Spiceworks tickets using ODBC, Excel, and manu...

ErikT by • Lansweeper Tech Support
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Helpdesk API definition file?

Does there currently exist a OpenAPI definition file for the helpdesk API, or a template that can be customized? Just looking if anyone has done this yet, or if Lansweeper has the generic definition that is present under /configuration/Api/HelpdeskAp...

C_Willits by • Engaged Sweeper
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Access client values in Deployment Script

Hello,i am searching for a way to place a file including ServiceTag and WarrantyEndDate from the Lansweeper DB to the scanned client. This file will then be read and handled by our Software Deployment (Ivanti DSM).In some old posts i was able to find...

j_reu by • Engaged Sweeper
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Asset Radar should default off

When upgrading, Asset Radar is enabled. The web interface helpfully gives you a link to learn more about it, but contains the phrase "Once this feature is set to Enabled or Logging Only" which lead me to believe it would be disabled by default.It wa...

cycleheat by • Engaged Sweeper III
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BIOS Version Audit report outdated for some devices

Referencing this report: https://www.lansweeper.com/report/bios-version-audit/While the report does seem to work, it is not correctly reporting the latest release - particularly I'm seeing this on some Lenovo devices. Perhaps an alternate report co...

jwood_mls by • Champion Sweeper
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Asset Full History Report

Hi, I am looking for a report that shows the full History of an Asset. I need to make sure the proper software is being removed and installed and be able to show my customer a concrete report that specific items were removed/deployed.I created ...

dmoraes by • Engaged Sweeper II
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Microsoft Cumulative Patch Tuesday Audit

Why don't you create a different report type connected to a centralized location?I mean: Microsoft Patch Tuesday Audit but automatically updated every time you publish a new report on your blog,or a dynamic Cumulative Patch Tuesday Audit which sql co...

ufficioced by • Champion Sweeper
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How do I stop LSAgent OS X creating log files?

Agent creates a logfile lsagentlog.txt.<timestamp> each time it scans the computer. Logs are in the installation folder. How do I stop logging?

Juha_Otava by • Engaged Sweeper III
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  • 1 kudos