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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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IP location sort order

At some point recently my IP locations seem to have started sorting by AssetName rather than by IP. I have to click the IP column every time I open one. Is there a way to change this? It used to work as expected. We keep missing machines in the list ...

ABECU by Engaged Sweeper III
  • 2623 Views
  • 1 replies
  • 0 kudos

SNMP was not scanned, but existing record has SNMP info

We recently enabled SNMP on our printers. However, some printers do not have that capability. On the ones that don't, we receive: "SNMP was not scanned, but existing record has SNMP info."These printers were successfully scanned prior to enabling S...

Printers' DNS name returned as name of LANSweeper server

I have an enormous amount of printers showing the DNS name as the name of the LANSweeper server (all other information about the device is correct). This is occurring at multiple sites. Deleting the asset and re-scanning results in the same problem...

Telnet file not found

Im getting Error file not found when trying to use Telnet.I view a device on the network that is enabled for telnet use. On the left of the dashboard youhave ping, pathping, traceroute, http etc these all work except telnet. It displays error: file n...

istewart by Engaged Sweeper
  • 5095 Views
  • 2 replies
  • 0 kudos

Manually Scan Asset Groups

Is there a way to manually scan asset groups?I just added a few asset groups and would like the server to go out and scan the IP range right away.thxD

Remote Control (VNC) to RDP sessions

Hi, does anyone know a way to allow the "remote control" or vnc to function to a NON console session?ie some machines running as VM have only RDP to connect to them and remote management is a bit of a pain without setting up a hacky version of remote...

danielm by Champion Sweeper II
  • 3669 Views
  • 2 replies
  • 0 kudos

Configuration icon gone. How do I write and edit reports now?

Upgraded a few weeks ago and now the icon I use to setup customized reports is gone.Who thought this was a good idea?Where can I now customize reports and IP ranges, and such?my company is bringing on 65 new locations this week and I need to add a cu...

Domain User Report

There is an old report that has never worked for me since upgrade to version 5. The report is all domain users with their pictures and OU, you can click on the username and it takes you to user details page. The pictures are small thumbnails, but n...

bd by Engaged Sweeper III
  • 6009 Views
  • 5 replies
  • 0 kudos