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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Comments tied to tblsoftwareUni table.

I would love to have the ability to tie comments to a specific software/software version by name. Currently, the only comments available are tied to the asset table (tblAsset) or using one of the twenty custom fields in the asset custom table (tblAss...

Patch Tuesday - Exclude Win 2008 & Win7

Is it possible to remove Win 2008 and Win 7 from the patch Tuesday reports now that they're no longer supported - unless through Extended Support.

doone128 by Engaged Sweeper III
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Performance statistics combined into one report

Hello, I'm having trouble finding a way to add two seperate columns into my report for both performance metrics. (cpu usage, memory usage). I have the performance counters turned on for this specific report. Lansweeper has built in reports to show ...

Request: Helpdesk - Time worked per agent, per ticket type, per day

What I am trying to see: A report of how many hours were worked by each agent on each ticket type, ordered by day. So that we can say "Agent A spent 6 hours on Customer Service tickets on Tuesday and 7 hours on Wednesday. So, he was mostly unavaila...

Improve API for better integration

Hello,would it be possible to enhance the API to provide connectors with external services (e.g. Slack)?APIs that are missing are:- an event when a user creates a new ticket (via email or via the web)- an event when a ticket is updated (by the user o...

Required software for workstation in particular subnet

Currently, Lansweeper has Software Authorization section, where you can mark application either as approved, denied or neutral. In production, there is one more typical option and that would be "required".All these rules should be linked to Scanning ...

Report works From SQL Management studio, but not from Lansweeper

Hi folks,I'm having a bit of a frustrating issue that I'm hoping somebody can help me get around. My boss is wanting me to develop a chart that shows our progress on replacing computers for the current fiscal year. The idea I came up with is having 2...

tlonde by Engaged Sweeper II
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Update Custom Fields

Can somebody show me an example how can i add customfields for my swuagger file on the lansweeper API heres the swuagger file that im using right now i would like to add my customfields tooswagger: '2.0'info: {title: Lansweeper, description: '', ver...