This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hello,I was wondering if there was a way to turn off SCCM information from overwriting the information on the Lansweeper asset page specifically the "Operating System" information rather then showing, Windows NT Advanced Server 6.3 (64 bit) I would ...
Good morning. As the title suggests, I desperately need a report showing the software installed in the various corporate locations. How can I do?
I took a quick look at the SQL tutorial but still require assistance. I need to run a report on either one Asset or a group of assets - 6, and select particular fields to be exported to Excel. Is this possible? When I ran the "Standard" report and vi...
I would love to have the ability to tie comments to a specific software/software version by name. Currently, the only comments available are tied to the asset table (tblAsset) or using one of the twenty custom fields in the asset custom table (tblAss...
Is it possible to remove Win 2008 and Win 7 from the patch Tuesday reports now that they're no longer supported - unless through Extended Support.
Hello, I'm having trouble finding a way to add two seperate columns into my report for both performance metrics. (cpu usage, memory usage). I have the performance counters turned on for this specific report. Lansweeper has built in reports to show ...
What I am trying to see: A report of how many hours were worked by each agent on each ticket type, ordered by day. So that we can say "Agent A spent 6 hours on Customer Service tickets on Tuesday and 7 hours on Wednesday. So, he was mostly unavaila...
Hello,would it be possible to enhance the API to provide connectors with external services (e.g. Slack)?APIs that are missing are:- an event when a user creates a new ticket (via email or via the web)- an event when a ticket is updated (by the user o...
