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Report for one asset - a Router - need 5 fields only in report

I took a quick look at the SQL tutorial but still require assistance. I need to run a report on either one Asset or a group of assets - 6, and select particular fields to be exported to Excel. Is this possible? When I ran the "Standard" report and vi...

milty60 by • Engaged Sweeper
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Comments tied to tblsoftwareUni table.

I would love to have the ability to tie comments to a specific software/software version by name. Currently, the only comments available are tied to the asset table (tblAsset) or using one of the twenty custom fields in the asset custom table (tblAss...

Patch Tuesday - Exclude Win 2008 & Win7

Is it possible to remove Win 2008 and Win 7 from the patch Tuesday reports now that they're no longer supported - unless through Extended Support.

doone128 by • Engaged Sweeper III
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Performance statistics combined into one report

Hello, I'm having trouble finding a way to add two seperate columns into my report for both performance metrics. (cpu usage, memory usage). I have the performance counters turned on for this specific report. Lansweeper has built in reports to show ...

Request: Helpdesk - Time worked per agent, per ticket type, per day

What I am trying to see: A report of how many hours were worked by each agent on each ticket type, ordered by day. So that we can say "Agent A spent 6 hours on Customer Service tickets on Tuesday and 7 hours on Wednesday. So, he was mostly unavaila...

Improve API for better integration

Hello,would it be possible to enhance the API to provide connectors with external services (e.g. Slack)?APIs that are missing are:- an event when a user creates a new ticket (via email or via the web)- an event when a ticket is updated (by the user o...

Required software for workstation in particular subnet

Currently, Lansweeper has Software Authorization section, where you can mark application either as approved, denied or neutral. In production, there is one more typical option and that would be "required".All these rules should be linked to Scanning ...