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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Can't update email address in forums

I'm trying to update my email address for my forum profile, and it simply ignores the change when I click submit... is something broken?

wgknowles by • Engaged Sweeper II
  • 2357 Views
  • 1 replies
  • 0 kudos

web permissions

I'm logged into my server that is hosting Lansweeper (5030) as machine (local) admin and have set DOMAIN/AD_SECURITYGROUP for the web access.However I can't access LS from the server it is hosted on.I tried adding LansweeperPC\Administrator, so it lo...

harringg by • Champion Sweeper
  • 7311 Views
  • 5 replies
  • 0 kudos

Scanning Error "The specified module could not be found."

I'm having problems scanning a PC and it's an error I haven't seen yet and can't find an answer to in the forum. Please see the attached screenshot. I have already tried moving the PC back to a workgroup and rejoing the domain. Your help is apprec...

Report on device overview

I have a department here that wants to use certain items from the device overview list that belong to their department and have them in a custom view. Is there a way to create a custom report to only show the devices that belong to that department?

nmulder by • Engaged Sweeper
  • 3299 Views
  • 2 replies
  • 0 kudos

Unique credentials not used when scanning Windows clients?

I need some assistance with scanning standalone Windows workgroup machines which have not been joined to a domain:Domain XXXWorkgroup YYYComputer ZZZCurrently assets are being identified as asset type unknown, with a reported errorAccess Denied XXX...

Permissions to view reports

In Lansweeper 4.2, website access is "all or nothing": a user can either see/edit everything or see/edit nothing.In Lansweeper 5.0, which is currently in beta, the following user roles are available:- Access website- View basic actions- View advanced...

ma-soares by • Engaged Sweeper
  • 2793 Views
  • 1 replies
  • 0 kudos

change default date format

At initial install of Beta 5 (5030), I set the date format to MM/dd/yyyyMy date format is dd/mm/yyyy in the web interface. Where do I change it to MM/dd/yyyy?

harringg by • Champion Sweeper
  • 4582 Views
  • 2 replies
  • 0 kudos

Monitor - Asset or not?

Dear lansweeper support,I have a question regarding the monitor asset type, and its link with the monitor detected as part of a computer asset. It seems there is no reconciliation between an asset that you create manually, of type “monitor”, and of t...

dcolot by • Engaged Sweeper
  • 2704 Views
  • 1 replies
  • 0 kudos