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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Software Report for 64bit Windows7 Not Complete

I just noticed while looking at a report that shows workstations without anti-virus, that my Windows7 64bit machines are showing up on the list. However, they do have anti-virus software installed.Is Lansweeper populating tblSoftware.ComputerName wi...

mrdaytrade by Engaged Sweeper III
  • 2415 Views
  • 1 replies
  • 0 kudos

BUG: After recent update new printers showing bad data

I just updated to the most recent version. Now, when I scanned for Devices, it found some Printers, but the information it pulled was skewed.Example:Name: 10.5.9.8 (instead of the printer name)Model: Virata-EmWeb/R6_2_1 (should be HP LaserJet xxxx)A...

tvbowman by Engaged Sweeper
  • 2401 Views
  • 2 replies
  • 0 kudos

Portable versus laptop

Maybe I have missed this in the forums, but I have about 30 laptops, and for some reason 20 of them show up as "portable" in the chassis type, and the other 10 show up as "laptop". Is there anyway to combine these together? It's a little annoying t...

jbastow by Engaged Sweeper
  • 2906 Views
  • 1 replies
  • 0 kudos

Last user info

Following on from this topic -> http://www.lansweeper.com/forum/yaf_postst6423_What-determines-idletimeupdate-frequency-of-Last-user-value-for-a-computer.aspxI think (perhaps) the issue of inconsistent last user information updating is to do with how...

ghelpdesk by Champion Sweeper
  • 2462 Views
  • 4 replies
  • 0 kudos

lansweepeer agent on remote subnet settings

hi,if you have the lansweeper version that supports multiple scan servers, Can those remote servers be set to have individual settings forcomputer threadip thread...id like to minimize any load on the remote servers

danielm by Champion Sweeper II
  • 1634 Views
  • 1 replies
  • 0 kudos

Event ID 1309

I am getting the following error every 3 seconds in the event log since uninstalling Lansweeper. I found a post that said to remove UltiDev server also but I do not have that loaded. Any ideas?Event code: 3005 Event message: An unhandled exception ...

belliott by Engaged Sweeper
  • 5117 Views
  • 2 replies
  • 0 kudos

Empty Software Titles

I have several software titles (Adobe Reader 9.2, Adobe Reader 10.1.0, etc) showing up that when I click on them are not installed on any computers. Is there a way to get rid of those?

database wipe

I am wanting to wipe the records from my lansweeper database and start with a fresh one is there an easy way to do this?THanks,

tkerr by Engaged Sweeper
  • 2897 Views
  • 1 replies
  • 0 kudos