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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

PC mac address conflict

hi can you please help me. i a m trying to extract a report from lan sweeper that will give me a PC name and a Mac Address of the PC but when i open the database it gives me a different MAC address. see attached file.you can see it on the highlighted...

abolus by Engaged Sweeper
  • 5259 Views
  • 6 replies
  • 0 kudos

Resolved! SNMP Enabled?

We use a mapping tool to help keep our Network maps up to date, and it uses SNMP on each node to do its thing... It would be really helpful to run a report/have an alert that shows which computers do not have it enabled/running/community. Any chance ...

jnelson by Engaged Sweeper III
  • 3130 Views
  • 1 replies
  • 0 kudos

premium version - lscontrol - winvnc.exe doesnt close automatically

dear support,we have lansweeper premium up and running and i have encountered a new situation. After running LSControl sucessfully once and doing some remote-desktop`ing action and then closing the session. If i try to connect to the same machine a...

Remote Control screen refresh

Using the latest beta and when connecting to a client and opening IE and go to microsoft update for example, on their end the screen doesn't not update unless I move the mouse constantly.Anyone else notice this?

mzup by Engaged Sweeper
  • 3072 Views
  • 1 replies
  • 0 kudos

lspush Mapi Error

We get this popup after we run lspush.exe email option. The email and file is prepared without any problems though.

mrdaytrade by Engaged Sweeper III
  • 2440 Views
  • 1 replies
  • 0 kudos

premium version - unregistered remote control?

Dear support,we have the premium version of lansweeper and when i try to use the Remote Control tool to connect to another machine, it warns me that my version is unregistered and that the session can only last for 60 seconds.How can i fix this?thank...