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Global Helpdesk Tickets

If we have an outage of a core applications, we can expect multiple tickets reporting the same problem. I would like to be able to attach them to a global, or master ticket, so I can post an update once and it will go to everyone who opened a ticket...

chogan201 by • Engaged Sweeper III
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Unread Email Count Report

Hi Guys, just wondering if it's possible to get an unread email count for specific/all users in O365. I've not really had much exposure to LS and thinking of taking the plunge. If this is possible, it will be easier to sell the idea of paying for a l...

event viewer report, sort of..

on the default asset page there is a nice quick peek if you will into the event viewer info (recent event log entries) and Event summary of the last week.I have a need for a report/dashboard/something that shows this information nicely by different g...

AZHockeyNut by • Champion Sweeper III
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Resolved! Users from AD not found in CC

When we reply in a ticket and we need to add someone in CC then the person can not be found in the list that appears in the popup. This list is very limited and is not the AD-list of users. When we adjust the user in a ticket then we see the complete...

J-C by • Engaged Sweeper
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  • 3 replies
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All ports of all switches, even if not up

Hello,I would like to have a report with all ports of all switches (with status, speed, iF, etc.) even if no asset connected.I've found alike reports but only connected ports were shown.Any clue ?Thanks for help !

OlivierJ by • Engaged Sweeper II
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Resolved! File sharing printer sharing

Is there a report that shows all PCs with file sharing turned on? Or printer sharing?Or does this require a customized report?

Switch port configurations

Is it possible for lansweeper to scan and return the configuration settings for each port on a switch?

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