Archive

Generate report based upon filter?

Is there a way to generate a report using a pre-defined filter?Specifically I would like a report based upon unassigned tickets.

IE constantly prompts for credentials

I'm testing my Help Desk setup before rolling it live and am unable to click the "Go To Ticket" link in the emails and open the ticket when using Internet Explorer. I receive a prompt to enter my credentials and no matter what I enter it says it is i...

SQL Voodoo (dynamic asset groups)

So I have done a bit of work with SQL and a mass deployment of Lansweeper servers globally. We have a centralized database of sites, subnets, etc and I wrote a powershell script that extracts the site and subnet data from that central database, conn...

Report to Show systems by Custom Field (Decommission Date)

I am pasting what i have that shows systems with the custom field Decommission date. It is custom field 15. What I need is to be able to run this report and it only generate Decommission dates within a certain date range say the past 3 months, or 6 m...

Make a calendar event from ticket sender and content

HiI have a form that sends tickets to my lansweeper helpdesk and I would like to be able to make a script that could translate the ticket into a calendar event.Example ticket:Ordered by: <email>Order of : ["Mail","key","laptop"] Full name: <name>Mail...

IP location column in last logon table

For computer assets the "Last Logon" page shows the user logged on during the last 50 scans. Could this table please also include IP location next to the IP address? This would allow you to look up the asset and view a rough history of location movem...

CC doesn't work

How can I fix my system to enable CC in tickets?Mail is setup correct and it works for incoming mails and outgoing. But If I add user in CC, nothing happend.Is there any solution for this, or what I have to do?thx

Dynamic list

Hi,We have various units from different types (AssetType1, AssetType2, AssetType3). Each of them have multiple units (we have 3 or 4 units of the same type with various S/N).Each unit have states. They can either be available, in repair, loan, etc.I...

Forum Posts

Generate report based upon filter?

IE constantly prompts for credentials

SQL Voodoo (dynamic asset groups)

Report to Show systems by Custom Field (Decommission Date)

Make a calendar event from ticket sender and content

IP location column in last logon table

CC doesn't work

Dynamic list

Does sales exist?

Custom Report for .net Versions

Ask License expire have period for process renew

Recover deleted asset (LSAgent)

Customising web front end

Create Local Admin account on MACs

A network-related or instance-specific error occur...

Chrome extension bug

Using wildcards in File Scanning

is there a Lansweeper Manual