This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
I am using the 20 day trial to see if we want to update but I cannot seem to get one of the features to work as I expect.On some Cisco ASR9000s, I am trying to scan 1.3.6.1.2.1.47.1.1.1.1.13 and 1.3.6.1.2.1.47.1.1.1.1.11 so I can make a report of wha...
Hey guys, trying to rename an asset but I can't due to a duplicate MAC address being present on our asset list. Any way around this? My asset list looks like VOIPPHONE1VOIPPHONE2Hongbo: enter recv_msg_userauth_request Hongbo!!!!! 'none' request, SH...
Hi,I am using Lansweepers IP Scan method to search all my Computers in a certain IP range. Now i am wondering if someone can explain to me how Lansweeper is dealing with Offline Computers.Some Computers couldnt be scanned (probably offline), but i se...
Is there a way to generate a report using a pre-defined filter?Specifically I would like a report based upon unassigned tickets.
I'm testing my Help Desk setup before rolling it live and am unable to click the "Go To Ticket" link in the emails and open the ticket when using Internet Explorer. I receive a prompt to enter my credentials and no matter what I enter it says it is i...
So I have done a bit of work with SQL and a mass deployment of Lansweeper servers globally. We have a centralized database of sites, subnets, etc and I wrote a powershell script that extracts the site and subnet data from that central database, conn...
I am pasting what i have that shows systems with the custom field Decommission date. It is custom field 15. What I need is to be able to run this report and it only generate Decommission dates within a certain date range say the past 3 months, or 6 m...
HiI have a form that sends tickets to my lansweeper helpdesk and I would like to be able to make a script that could translate the ticket into a calendar event.Example ticket:Ordered by: <email>Order of : ["Mail","key","laptop"] Full name: <name>Mail...
