This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
For computer assets the "Last Logon" page shows the user logged on during the last 50 scans. Could this table please also include IP location next to the IP address? This would allow you to look up the asset and view a rough history of location movem...
How can I fix my system to enable CC in tickets?Mail is setup correct and it works for incoming mails and outgoing. But If I add user in CC, nothing happend.Is there any solution for this, or what I have to do?thx
Hi,We have various units from different types (AssetType1, AssetType2, AssetType3). Each of them have multiple units (we have 3 or 4 units of the same type with various S/N).Each unit have states. They can either be available, in repair, loan, etc.I...
This is a petty minor thing and I'm sure something you all have heard before... This is something that is possible with more clicks, but I'd love to see drop-down menus on the Helpdesk in the Tickets view for changing the State, Type, and Agent.A sin...
I can't seem to get automatic Ticket dispatching to work. At the moment, the only Filter i defined is that Mails coming from our Domain to the inbox of the Helpdesk get automatically dispatched to the Team. Mails in itself are working, if users gener...
We have a regular need to connect to and view trace files located in \\computername\c$\Users\username\AppData\Local\Temp\Desktop AuthorityI created this custom action that could easily be modified to any folder on the machine. Assumes you have admini...
I need to create a report that will pull the Service Tag numbers or Dell monitors. The built in report shows the serial numbers.We need to locate the assets for a an audit based on the Service Tag numbers that were provided on the invoice/packing sli...
I have a scanning target type of Active Directory Computer Path, with the Adsi path as:ou=Domain Controllers,dc=xxx,dc=x,dc=xxxxxxxx,dc=comAnd it's only picking up two of the 36 domain controllers we have.The operatingSystem attribute of each DC has ...
