This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hi,I am using Lansweepers IP Scan method to search all my Computers in a certain IP range. Now i am wondering if someone can explain to me how Lansweeper is dealing with Offline Computers.Some Computers couldnt be scanned (probably offline), but i se...
Is there a way to generate a report using a pre-defined filter?Specifically I would like a report based upon unassigned tickets.
I'm testing my Help Desk setup before rolling it live and am unable to click the "Go To Ticket" link in the emails and open the ticket when using Internet Explorer. I receive a prompt to enter my credentials and no matter what I enter it says it is i...
So I have done a bit of work with SQL and a mass deployment of Lansweeper servers globally. We have a centralized database of sites, subnets, etc and I wrote a powershell script that extracts the site and subnet data from that central database, conn...
I am pasting what i have that shows systems with the custom field Decommission date. It is custom field 15. What I need is to be able to run this report and it only generate Decommission dates within a certain date range say the past 3 months, or 6 m...
HiI have a form that sends tickets to my lansweeper helpdesk and I would like to be able to make a script that could translate the ticket into a calendar event.Example ticket:Ordered by: <email>Order of : ["Mail","key","laptop"] Full name: <name>Mail...
For computer assets the "Last Logon" page shows the user logged on during the last 50 scans. Could this table please also include IP location next to the IP address? This would allow you to look up the asset and view a rough history of location movem...
How can I fix my system to enable CC in tickets?Mail is setup correct and it works for incoming mails and outgoing. But If I add user in CC, nothing happend.Is there any solution for this, or what I have to do?thx
