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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Resolved! Computer is shown as Network device?

Computer is shown as a network device. What causes this?Through lspush.Asset type: Network Device

Ensar by Engaged Sweeper
  • 3958 Views
  • 1 replies
  • 1 kudos

New to Lansweeper, looking for opinions regarding KB article formatting

Hello,I am new to Lansweeper and was wondering if anyone had any suggestions for how to maintain uniformity of all KB articles. I understand that this product has *some* limitations, and I'm okay with that. I have not been able to locate a KB templ...

wonderlan by Engaged Sweeper
  • 1973 Views
  • 0 replies
  • 1 kudos

Number of users in a group

I have created a simple report which gives me the number of users in a groupSelect Top 1000000 Count(tblADGroups.ADGroupID) As Count, tblADGroups.Name, Count(tblADusers.Username) As count2, tblADGroups.DescriptionFrom tblADusers Left Join tblADMe...

User Relations

under the "user Relations" section, we can add when a user starts using an asset, but not when they stop. Can we have a "No longer used by <User>" section where we can add a returned date?for example, I would like to record when a user is assigned a ...

Searching Installer packages in deployment

Hi,I have using Lansweeper for more than 3 years, and recently started to use deployments. As I have more than 50 Installer packages, its hard to scroll the whole page to search Installers (no scroll bar available for instaler packages section).Prese...

Karthik by Engaged Sweeper
  • 2113 Views
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  • 0 kudos

Change to the SQL Server Versions Report Requested

Is there a way to modify the default report of Software: All SQL Server editions, to include something similar to the Patch Tuesday logic where it shows the ones that are current in that major version (2012, 2014, 2016, 2017, 2019) meaning like if CU...

AZHockeyNut by Champion Sweeper III
  • 1911 Views
  • 0 replies
  • 0 kudos

Resolved! Deleting Attachments

Hi,I can't seem to find a function within the Lansweeper helpdesk that will allow me to delete attachments from a ticket .Please help.Thank you

Help Desk Report

I found this code, but it only shows me the current month.How do I edit it, so that it shows the top 10 ticket types for Year To Date, by month for the current year?Select Top 10 DatePart(yyyy, htblticket.date) As Year, DatePart(mm, htblticket.date) ...

LGuth by Engaged Sweeper
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