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Resolved! Lansweeper Remote Screenshot Folder

Hello,On a PC i have the following folder c:\Lansweeper Remote Screenshot with a file grab.log that is 0Kb.What is this ? Does it mean someone is taking screenshots of this computer ?

Resolved! Computer is shown as Network device?

Computer is shown as a network device. What causes this?Through lspush.Asset type: Network Device

Ensar by • Engaged Sweeper
  • 4116 Views
  • 1 replies
  • 1 kudos

New to Lansweeper, looking for opinions regarding KB article formatting

Hello,I am new to Lansweeper and was wondering if anyone had any suggestions for how to maintain uniformity of all KB articles. I understand that this product has *some* limitations, and I'm okay with that. I have not been able to locate a KB templ...

wonderlan by • Engaged Sweeper
  • 2050 Views
  • 0 replies
  • 1 kudos

Number of users in a group

I have created a simple report which gives me the number of users in a groupSelect Top 1000000 Count(tblADGroups.ADGroupID) As Count, tblADGroups.Name, Count(tblADusers.Username) As count2, tblADGroups.DescriptionFrom tblADusers Left Join tblADMe...

User Relations

under the "user Relations" section, we can add when a user starts using an asset, but not when they stop. Can we have a "No longer used by <User>" section where we can add a returned date?for example, I would like to record when a user is assigned a ...

Searching Installer packages in deployment

Hi,I have using Lansweeper for more than 3 years, and recently started to use deployments. As I have more than 50 Installer packages, its hard to scroll the whole page to search Installers (no scroll bar available for instaler packages section).Prese...

Karthik by • Engaged Sweeper
  • 2174 Views
  • 0 replies
  • 0 kudos

Change to the SQL Server Versions Report Requested

Is there a way to modify the default report of Software: All SQL Server editions, to include something similar to the Patch Tuesday logic where it shows the ones that are current in that major version (2012, 2014, 2016, 2017, 2019) meaning like if CU...

AZHockeyNut by • Champion Sweeper III
  • 1979 Views
  • 0 replies
  • 0 kudos

Resolved! Deleting Attachments

Hi,I can't seem to find a function within the Lansweeper helpdesk that will allow me to delete attachments from a ticket .Please help.Thank you