This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
I'm trying to adjust email templates to display the priority in the email when the agent receives the message that someone opened a ticket, but I cannot get it to display the priority. instead it displays [Priority], or [PriorityID] or [TicketPriorit...
We get this error when closing ticket: An error occurred when trying to mail the previous note.No recipient(s) were found.This is happen for ticket created by user via email, this account still is live and email address exist. There is also no other ...
I'd like a better way to hand out a device for a fixed time.right now we do this in an external app. But to me this request is part of a good inventory management.This would have some tie-in with the user-asset relations.If it would have an end-date,...
Hi everyone, I'm new to this forum.By necessity I would need to know how to make a complete hardware report on selected assets.Example:I select all the computers with windows 7 and I want a complete hardware report for each one in excel for example.T...
Hi,i am searching for a solution to report my network topology.This one is a good solution, but if there is a managed switch connected there is now linking to the asset.Is that possible?https://www.lansweeper.com/forum/yaf_postst9677_Need-Report-for-...
hello, I have to create a report that I find all the servers starting with server-nrr with relative model and brand
Hello,with my team we manage to add all our license and maintenance contact in lansweeper, is it possible to :- Enlarge the comments section, it's a very tiny text box- add the possibility to make folder in the left collumn, - add a license reminder ...
Helpdesk: Count of tickets closed per year and month(28)can an agent ID be added to this report?
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