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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hi,is there an option to add webhook to slack from LanSweeper? Our server will be running only 2 days a month and we need to get all updated info via slack, not by mail.There is an idea to automate everything.And it would be nice to see - server star...
Would it be possible to get a report that shows Help Desk tickets that came in after hours? For example, all tickets that were submitted after 430PM but before 6AM the next day?
Can anyone help me tailor this report to show only users that have logged on in a specific IP range? SELECT CONVERT(date, logontime) AS Date, count (distinct assetid)as [distinct assets]from tblCPlogoninfogroup by CONVERT(date, logontime)order by Dat...
HiIm using the Web Console access report bellowHow can i change it so that it will only show each users first login on every day, instead of showing me logging in 3 times on one daySelect Top 1000000 tblLoginLog.Date As LoginDate, Case tblLoginLog.S...
I'm trying to adjust email templates to display the priority in the email when the agent receives the message that someone opened a ticket, but I cannot get it to display the priority. instead it displays [Priority], or [PriorityID] or [TicketPriorit...
We get this error when closing ticket: An error occurred when trying to mail the previous note.No recipient(s) were found.This is happen for ticket created by user via email, this account still is live and email address exist. There is also no other ...
I'd like a better way to hand out a device for a fixed time.right now we do this in an external app. But to me this request is part of a good inventory management.This would have some tie-in with the user-asset relations.If it would have an end-date,...
Hi everyone, I'm new to this forum.By necessity I would need to know how to make a complete hardware report on selected assets.Example:I select all the computers with windows 7 and I want a complete hardware report for each one in excel for example.T...
