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A Better OS Report

A Better OS ReportSelect Top 1000000 tblAssets.AssetID, tblAssets.AssetName, tsysAssetTypes.AssetTypename As AssetType, tsysAssetTypes.AssetTypeIcon10 As icon, tblAssets.Domain, Coalesce(tsysOS.OSname, tblLinuxSystem.OSRelease, tblMacOSInfo.Syst...

cjcox by Engaged Sweeper III
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Non-VM Assets

Assets that aren't VMs (see towards the bottom if you need to add something, for example Xen, Hyper-V).Select Top (1000000) tblAssets.AssetID, tblAssets.AssetName, tsysAssetTypes.AssetTypename, tsysAssetTypes.AssetTypeIcon10 As icon, tblAssets.IP...

cjcox by Engaged Sweeper III
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Access denied Location Image

Hello,Today, I wanted add a new location to LS. But, when I upload a new picture for this new location, I always get a error message"Access to the path 'C:\Program Files (x86)\Lansweeper\website\assetpictures\-8799(temp).jpg' is denied."The same Erro...

SvenL by Engaged Sweeper
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Report Custom Field Closed Tickets

Hi,is it possible to create a report that shows the reason for the ticket closing?We created a lot of ticket custom fileds that had to be choosen if the ticket gets closed.Now we would like to see a report that show us the reasons for the ticket clos...

r00t by Engaged Sweeper
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User report

I need some report where i can see user ticket statistic. They are sending tickets only over email on help desk, so i need only report by users and numers of tickets.

dr_sah by Engaged Sweeper II
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Dell Product Bulletins

So Dell has this site:https://www.dellproduct.com/Where you can plug in your service tag and see if there are any product bulletins about that model. Things like "this is prone to having battery bloat" or "upgrade the firmware on these RIGHT NOW" so...

AD Users without email

Hello,I work in an environment where not every employee has a company email address. I just rolled out the Lansweeper helpdesk to our staff, only to find out that every user must have a unique email address. Has any one else been in this situation an...

josh_d by Engaged Sweeper
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Printed Pages

The report below lists printers and the amount of printed pages in black & white, color and a total of all printer pages.The report will only list assets that meet all of the following criteria: Lansweeper must be on version 6.0.230.45 or higher.The ...

Esben_D by Lansweeper Employee
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