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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Non-Standard Port Definition for HTTP Access

I would like to be able to spefify a non-standard port for an asset that the system would use when clicking on the http or https link to access the device. Most devices do run on port 80 or 443, but we have some that we have changed the default port ...

Helpdesk Additional email auto-reply options

Wishlist requests...1. Allow an email sent to all agents of team, regardless of whether it's assigned. There are times, such as IT Change Control tickets, when I want everyone on my team emailed status updates to keep everyone in the loop. Additional...

mdouglas by Engaged Sweeper III
  • 3377 Views
  • 0 replies
  • 5 kudos

Asset custom field values of your assets

The report below lists your assets and their asset custom field values. Info on configuring and adding data to asset custom fields can be found in this knowledge base article.Keep in mind that:Asset custom fields retain their original Custom1-Custom2...

Susan_A by Lansweeper Alumni
  • 7095 Views
  • 0 replies
  • 0 kudos

Custom outgoing e-mail templates

It would be nice to see a more customisable outgoing e-mail template feature such as:- The ability to have the entire ticket content as a smart tag/field- Filters on conditions, for example, ticket creation e-mail to agents for tickets logged on webs...

Obtain Color Print Counters

Hello! I know there are others who have made the same request, but some years have passed and I want to know if Lansweeper have this feature implemented. We're configuring our Lansweeper to monitor and display many printers from our local dependencie...

Default reports - not matching on username and userdomain

Could the default reports that any joins on tblADusers (by username) be updated to join on BOTH username and userdomain. We now have multiple domains with the same username in our environment and it is causing duplication of assets in the reports.If ...

ghelpdesk by Champion Sweeper
  • 2480 Views
  • 0 replies
  • 0 kudos

Deployment Step to Run Other Deployment

I (and many others) have been requesting this for years. I am wondering if there has been any internal talk about this? For me (and others) I have packages for departments and labs. Some of the software takes 1-5 steps and I have 3-10 packages tha...

sullivane by Champion Sweeper III
  • 2515 Views
  • 0 replies
  • 2 kudos

Terminal Servers (role installed, not necessarily configured)

Report will show servers with TS role installed but not necessarily configured (empty 'Value' field).*Requires configuring scan of RegPaths- 'HKLM\SYSTEM\CurrentControlSet\services\TermService\Parameters\LicenseServers' and Value 'SpecifiedLicenseSer...

MikW by Engaged Sweeper II
  • 4598 Views
  • 0 replies
  • 0 kudos