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Scan Clients with 2 USB Keyboards

We have some alarm buttons that almost every client should have attached via USB, the buttons are recognized as USB Keyboards without any special manufacturerer and diffrent device IDs.I need a report for all Clients (Linux Thin Clients and Windows c...

Report Computers with 2 Keybaords

We have some alarm buttons that should be attached to almost every Client (Linux Thin Client and Windows Computers) the Button is recognized as USB Keyboard with no specific manufacturer (standard keyboard) and every button gets a different Device ID...

Auto assign cc'd users

We love LS here, we use it for nearly everything. One feature we would find very useful: Auto assign cc'd users when ticket is created. We are a small government shop with around 20 county departments. Each department would like a few key people ...

GHCIT by Engaged Sweeper II
  • 2554 Views
  • 0 replies
  • 3 kudos

change defualt field type

hi, how we can change some default field type. for example change "dapartment" and "building" fields to combo box

farsad by Engaged Sweeper
  • 2202 Views
  • 0 replies
  • 0 kudos

Helpdesk - New Ticket Creation Template

We would like to see the ability to exclude email address' from the new ticket creation template. The reason is that our servers are hosted by a 3rd party company. Their system automatically generates tickets to us (Lansweeper helpdesk) for things ...

dledger by Engaged Sweeper III
  • 2253 Views
  • 0 replies
  • 0 kudos

Scan domain but exclude ip address range

Is there a way to scan domain computers, but exclude dhcp range? When I added a ip range exclusion to my scan target then it stopped scanning my domain computers that were on dhcp.

jboone by Engaged Sweeper
  • 2312 Views
  • 0 replies
  • 0 kudos

Filter duplicates in report

DearWe have the following report created.From this report, we would only want to see the assets where the values of Subquery.Value has duplicates.I tried this with a method with declaring 'Dup' but can't seem to get it working.Can you please advise?T...

johanpe by Engaged Sweeper
  • 2413 Views
  • 0 replies
  • 0 kudos