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Report Display (# Rows) Default Limit

When I run reports, there is a limit to the number of rows the report will display. The default seems to be 250.In the upper right corner of the report window there is a drop-down combo box with the default of 250 and options of 500, 1000 and ALL. Is...

EricN by Engaged Sweeper
  • 2259 Views
  • 0 replies
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Resolved! Can't gain access

Hello All,I was hoping someone will be able to help me with my question today, i am an administrator for a College. We have been using lansweeper for years no issues with my self or team. However we are now trying to create a new role for a few new u...

LJayP by Engaged Sweeper III
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  • 1 replies
  • 0 kudos

Resolved! Change KBFile and Attachment Directory

Is it possible to change the location where Lansweeper saves KBfiles and helpdesk ticket attachments from the default "C:\Program Files (x86)\Lansweeper\Website\helpdesk\files" to another directory? I would prefer to not have these files reside on an...

Resolved! Precise Windows 10 version number

Hi,I use the current version of LS, 6.0.150.50.The Windows 10 OS number is in the format of 10.0.16299, but Windows uses a more precise format, like 16299.334. Even more - MS have a version number, say 1709 and a matching "OS Build" of 16299.334.See ...

eitanc by Engaged Sweeper II
  • 16627 Views
  • 7 replies
  • 1 kudos

Change ticket Priority after ticket creation

We are wanting for normal users to be able to change the priority of existing tickets. I know when the ticket is first created they can change it from the website, but not after it’s created. It would be better if we could do this based on the ticket...

JCochran by Engaged Sweeper II
  • 1836 Views
  • 0 replies
  • 2 kudos

Assign tabs on dashboard to particular users or groups

I would like to be able to create different tabs to show on the Dashboard for different users, so that when they login they are presented with information that is relevant to their job function. For example, management may want to see configuration s...

Andrew_W_ by Engaged Sweeper II
  • 1746 Views
  • 0 replies
  • 3 kudos

Deploying wifi profiles via cmd or powershell

Hello!! As the subject states, I would like some help in setting up a way to do the following:1. Importing Wlan profile(s) using custom action to remote machines2. Find a way to NOT copy the .xml files to the remote machine, but to access them on the...

mikeNDF by Engaged Sweeper II
  • 3312 Views
  • 0 replies
  • 0 kudos

Action Remote Control to terminal server session

Hello,is it possible to use the build in Remote Control to connect to a specific Terminal server session? To support a user there? On "normal" machines we use the Lansweeper RC with success.Thanks.

pskup by Engaged Sweeper III
  • 1532 Views
  • 0 replies
  • 0 kudos