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bburnside
Engaged Sweeper
Some time ago, I installed an eval version. I now need to remove it and I get this error:
File "C:\Program Files (x86)\Lansweeper\unins000.dat" does not exist.
Cannot uninstall.

How do I get past this and have a clean removal?

THX
Bob
THX Bob
8 REPLIES 8
Hemoco
Lansweeper Alumni
The error message you are seeing can only be caused by an incorrect user/password combination or a lack of administrative privileges for the account. Have you verified the account's user/password combination and privileges?
bburnside
Engaged Sweeper
Win 7 pro sp1 64 bit
THX Bob
Hemoco
Lansweeper Alumni
Could you provide us with the operating system of the server you're attempting to perform the installation on.
bburnside
Engaged Sweeper
compressed file
THX Bob
bburnside
Engaged Sweeper
Attached is the screenshot.
THX Bob
Hemoco
Lansweeper Alumni
Could you post a screenshot of the error message you are seeing. You can attach files to posts by checking "Attach files to this post" under Options.
bburnside
Engaged Sweeper
Tried that, the setup is unable to log into my domain admin account.
THX Bob
Hemoco
Lansweeper Alumni
The easiest way would be to first perform a new installation, which will recreate the required uninstall files.
Then perform the uninstall afterwards.