We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mago_Fab
Visitor Sweeper

On a fresh new Windows Server 2022 (21H2) configured as a scan server, the Lansweeperservice.exe service is constantly crashing.

Here what I have in the event viewer:


Faulting application name: Lansweeperservice.exe, version: 12.6.0.11, time stamp: 0x67110000
Faulting module name: coreclr.dll, version: 8.0.1124.51707, time stamp: 0x67115e10
Exception code: 0xc0000005
Fault offset: 0x00000000001c7b0e
Faulting process id: 0x1c94
Faulting application start time: 0x01dc5c0623b1ddc4
Faulting application path: C:\Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe
Faulting module path: C:\Program Files (x86)\Lansweeper\Service\coreclr.dll
Report Id: a99d6493-b23c-45bd-aa47-1dc7ed123f43
Faulting package full name:
Faulting package-relative application ID:

********************************

Prior to this crash, there is a .Net crash in the event viewer:

Application: Lansweeperservice.exe
CoreCLR Version: 8.0.1124.51707
.NET Version: 8.0.11
Description: The process was terminated due to an unhandled exception.

***************
I searched and only found a similar discussion here:
https://developercommunity.visualstudio.com/t/Windows-update-makes-NET-48-program-cr/11000623?jesa=

***************
The problem is solved as soon as I uninstall the KB.
I have a second exact same server which is not affected after the KB installation...

Is anyone else having this issue?

 

 

1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

I believe this is something we can maybe pass on to our development team and something that we can document f or our internal documentation. 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now