Command line works but Action Screen Doesnt

[Bucklebery]

The premium options Trigger Scan , Screen shot, RC and Uninstall work from command line but when I click the action screen nothing seems to happen? Any idea why? Using ie8. Many thanks

[Hemoco]

Problem has been solve meanwhile.
Cause was the space between "remote control"

[Cobra7]

Try useing my link: http://www.lansweeper.com/forum/yaf_postst1190_How-to-set-up-basic-custom-actions.aspx

Let me know if you have any questions.

[Bucklebery]

I have attached the shares and the directory structure.
If I use windows explorer I would have to go to eg C:\Program Files\lansweeper\LStools\Remote screenshot

If I go via My network places I can get their via \\Virtualxp1\LStools\Remote screenshot and It runs. What am I doing wrong? Thanks

[Hemoco]

If what you are saying is correct then it should work.

Can you manually browse to \\virtualXP1\lstools from windows explorer and start the file from there?

[Bucklebery]

ok - my share is called LStools and it is at C:\Program Files\lansweeper\LStools
so I changed the previous line to:
\\VIRTUALXP1\LStools\Remote screenshot\screengrab.exe {computer}

But I now get file not found. Sorry - what should it read?
eg the path to the file I want is
C:\Program Files\lansweeper\LStools\Remote screenshot\

THanks

[Hemoco]

Yes, there are supposed to be that many slashes.

Most likely your share name is wrong
\\VIRTUALXP1\Program Files

Do you have a share called "program files" on this server?

[Bucklebery]

By the "bottom of the page" do you mean whre I can see the line ... javascript:reunApp('\\\\VIRTUALXP1\\Program Files\\lansweeper\\LStools\\Remote screenshot\\screengrab.exe HP26293279738','true'? Is so no error

Is there suppossed to be that many slashes there when the code in the config screen looks like?:

\\VIRTUALXP1\Program Files\lansweeper\LStools\Remote control\lsremote.exe {computer}

Ping definitely works

[Hemoco]

Do you see a javascript error at the bottom of the screen?
Do other actions (ping,... work)?

Also see this link : http://www.lansweeper.com/kb/customactions.aspx