Computer is not yet scanned.

[soporte_tecnico]

I am premium user of the latest version and I have the problem that some machines do not perform the scans correctly and I get the following message:

"Computer is not yet scanned."

as I solve this?

[soporte_tecnico]

the error is this
http://www.imaxenes.com/imagen/error1tq39m0.jpg.html

[Hemoco]

When you click on the computer what's the exact error message?

[soporte_tecnico]

Lansweeper service 4.0.0.27

Premium version - Active scanning enabled

Total computers processed: 983

In queue 0 In process 0 Threads running 0 IP scans in queue 0
IP scans running 0

[Hemoco]

When you click on the computer you will get a detailed error message:
Check here: http://www.lansweeper.com/kb/troubleshooting-guide.aspx

It's also possible that the computer is currently being scanned and the scan is not finished yet.
Check the queue here on your lansweeper server http://127.0.0.1:9524